Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

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“Very helpful vets. Little bit expensive. Receptionist spent ages asking for my details before getting a Vet, thankfully my case wasn't too serious but if it was life or death I wouldn't have been very happy with how long it took.”

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Posted 8 years ago

“Brilliant, exellent pet centred consultation”

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Posted 8 years ago

“Very pleasant, understanding, helpful staff. Information on Jack’s condition available with his usual vet the following morning”

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Posted 8 years ago

“The nurse and vet were both excellent. The review text, however, arrived at 2.29am and was most unwelcome!”

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Posted 8 years ago

“Totally proffessional and very caring !”

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Posted 8 years ago

“Treatment was good but I put the rehydrating drink out for the dog and he didn't drink all night and was desperate for water when I came down in the morning and gave him fresh. I feel I paid over the top for that and the dog food which he wouldn't eat. He usually eats anything put down in front of him. I wasn't told that this wasn't part of the fee so it came as a bit of a surprise when I got the bill.”

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Posted 8 years ago

“Great Service and Aftercare”

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Posted 8 years ago

“Can’t fault pets now They looked after my little dog so well They were very caring to me also Telling me why they were doing the treatment my dog was getting 100% happy with pets now”

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Posted 8 years ago

“The consultation was very professional and the vet was very friendly. Our puppy is a handful and between the vet and nurse they managed her very well.”

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Posted 8 years ago

“Very through but charged the earth for an hours work. Ended up taking my dog to my own vets twice and was charged a minimal amount and they did more for my dog 😢😢”

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Posted 8 years ago

“We had to have our cat seen urgently on a weekend evening because of a urinary blockage, which can be very dangerous. He was seen quickly, catheterised and given appropriate medication and released to our own vet in the morning. I thought the service was excellent - expensive, but that is always going to be the case with out of hours care.”

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Posted 8 years ago

“Attended the emergency clinic with my dog, the staff were amazing and couldn't do enough for us. Unfortunately my dog ended up being put to sleep, but we were treated with every kindness and both staff members in attendance were absolutely brilliant.”

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Posted 8 years ago

“Was seen to promptly but extortionate prices and when I visited my own vets the following day is was told that vets now did not administer any antibiotics to my dog which they thought was unusual considering my dog had ripped out 1 of he’s nails so there was a risk of infection”

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Posted 8 years ago

“Very good when u have an emergency with your pet”

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Posted 8 years ago

“Perfect nice and clean surgery and very polite staff”

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Posted 8 years ago

“Great explanation of support and care they could offer our pet in an emergency. We would not hesitate to recommend to family and friends or use them again in the future as they were an excellent support at a time of distress.”

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Posted 8 years ago

“Amazing service and very friendly staff”

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Posted 8 years ago

“Vets now were helpful, kind and reassuring when I had to ring them in the early hours of the morning. They cared for our dog overnight. I will have no worries if I need to use them again.”

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Posted 8 years ago

“Way to expensive”

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Posted 8 years ago

“Unfortunately we had to book appointment on Father’s Day for our beloved cat Ezma. We took our children with us. It was calming as not busy and allowed the boys to spend time with her in the waiting room. They had said byes to her at home as we knew she wouldn’t be coming home with us. We felt no pressure to leave. Thank you for treating us and Ezma with dignity and respect.”

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Posted 8 years ago

Vets Now is rated 4.3 based on 2,805 reviews