Vets Now Reviews

4.3 Rating 2,805 Reviews
81 %
of reviewers recommend Vets Now
4.3
Based on 2,805 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Vets Now Reviews

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

They were supported me when I cat had passed. They explained what was going and what was wrong with her.
Helpful Report
Posted 5 years ago
In saying goodnight to our beautiful grand old lady, we were all given the time and treated sensitively and with respect. The little touches were really appreciated. Thank you.
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Posted 5 years ago
Amazing service Very accomadating Thank you for all your help xxx
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Posted 5 years ago
Not hugely happy with the overnight care & have written to you separately about this. Grateful that my dog was still alive after being with you but, to me anyway, he seemed much worse than he did 11.25 hours earlier when I dropped him in to you.
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Posted 5 years ago
Very professional caring and supportive at a most traumatic time
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Posted 5 years ago
Vet very reassuring and professional throughout.
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Posted 5 years ago
Very kind and supportive.
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Posted 5 years ago
The vet was very caring and understood how distressing it was for not only my Kitty, but for me too. She actually rang me a week later to see how he was !!
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Posted 5 years ago
The female vets are polite Caring and very understanding Lucy is polite and so is Jenny they looked after my cat lulu with descent and respect of my wishes but when u ring it does say, that u can look at the back of vets when did ask I was refused. But apart from that they are the only vets il go to on Bilton road.
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Posted 5 years ago
We rushed our beloved 13 year old dog to the Worcester surgery in the early hours of the morning. We were devastated when he past away minutes before we arrived. The vets on duty couldn’t have been kinder. They laid him out with the utmost care and lets us spend time with him.
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Posted 5 years ago
I was very pleased with the care my cat received. I found the staff understanding and helpfulduring our visit and sympathetic when we had to make an extremely difficult decision. The aftercare was good too
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Posted 5 years ago
Great vets they was brilliant with my 3 year old girl Labrador
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Posted 5 years ago
Fantastic work and was happy they could deal with the situation in such short time
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Posted 5 years ago
I was deverstated when I was told my Dexter should be put to sleep. I held him close whilst the vet gave the injection. The vet was lovely and very sympathetic with me.
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Posted 5 years ago
The practice was caring and efficient. Would happily take my Lucky back if need be
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Posted 5 years ago
Made visit due to my cat appearing with a blood covered paw, professional and friendly staff, very happy with service and treatment. Highly recommend
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Posted 5 years ago
We’re more interested in money than helping. Was referred into Derby after we had paid £300 for nothing! Waste of money! Daniel was not a good vet! Didn’t ask if we were on benefits before they fleeced us! Fuming
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Posted 5 years ago
So far I am happy with the service, my only point is, usually if you come in for an appointment, in my experience the follow up one is free but it doesn’t seem to be the case here at Companion Care.
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Posted 5 years ago
My dog was old and at the end of her life one evening we had to Rush her to Vets now in Witham, I couldn’t fault them they were wonderful in every way with her and us. She had as peaceful a death as possible in the circumstances. Everyone there was so kind to Blossom and us.
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Posted 5 years ago
Myself and my fiancé visited your Glasgow branch very late last night with our hamster, Loki, who was going downhill very quickly. We were seen almost immediately by the vet and she was so kind and thoughtful even though we had to have our lovely boy put to sleep. I want to thank the whole team in the Glasgow branch on North Street inside the PDSA hospital for being so caring and wonderful, you made an awful night a lot more manageable. Thank you.
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Posted 5 years ago
Vets Now is rated 4.3 based on 2,805 reviews