Vehicle Mats UK Reviews

Name: Vehicle Mats UK
Address: 68 Garthland Road, Hazel Grove, Stockport, Manchester
Rating: 4.89

4.9 Rating 8,082 Reviews

98 %

of reviewers recommend Vehicle Mats UK

4.9

Based on 8,082 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

info@vehiclematsuk.com

Vehicle Mats UK 5 star review on 24th August 2026

Andrea

Vehicle Mats UK 5 star review on 14th August 2026

Zoe Germaine

Vehicle Mats UK 5 star review on 19th July 2026

Ian

Vehicle Mats UK 5 star review on 4th July 2026

Richard

315

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent the wrong mats and just sent a return label. Very strange.”

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Posted 6 years ago

Hi Austen, I'm afraid this review is not factually correct, is it? The mats you ordered and we supplied are for the current model Mercedes Sprinter and that is what we sent to you. The mat supplied matches perfectly the shape of the mat on the listing you purchased from. Your van has an optional rubber floor tray fitted, which alters the size and shape of the footwell. Our mat is designed to fit the contours of the floor of the van and not the optional floor tray. Your email to us simply said 'doesn't fit, collect and refund urgently' and that's exactly what we did, with absolutely no fuss at all. I'm not quite sure what else you expected from us? If you wanted us to supply a custom made mat to fit your optional floor tray, that would have been no problem at all. We would have been more than happy to help. Kind regards, Chris.

Posted 6 years ago

“Sorry still not received them yet”

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Posted 6 years ago

Hi, Delivery was attempted on this order 3 days ago, the parcel is at your local Royal Mail office awaiting collection: https://www.royalmail.com/track-your-item#/tracking-results/KT735656944GB Kind regards, Chris.

Posted 6 years ago

“The quality is ok. The colour I picked for the outside trim was claret. The colour I’ve received is pink... no way you could even say it was claret. Claret being a dark red colour. I picked that to match the interior of my car. Wish I hadn’t now”

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Posted 6 years ago

Hi Rebecca, I'm sorry about the issue with the trim. It sounds like the wrong trim has been added to the mats, our claret trim is a dark red similar to red wine. Please, could you send me a picture of the mats to info@vehiclematsuk.com so i can get this sorted out for you? Kind regards, Chris

Posted 6 years ago

“I still have not received the item. It was supposed to be delivered on 6th September. Its now 14th September. It was marked as dispatched 5 days ago.”

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Posted 6 years ago

“still not received the mat delivery and is more than 2 weeks now”

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Posted 6 years ago

Hi, I'm sorry that you feel this order is late, I've just checked our system and this order will actually be delivered to you 2 days ahead of our maximum advertised lead time. Your order was placed shortly before midnight on 24th August and was processed on 27th August after we reopened following the bank holiday weekend. All our mats are made to order and have a 5-7 working day lead time for despatch, your order left us on working day 5 of production and is out for delivery to you tomorrow. You will have already received an email with the tracking number and despatch details, but I will resend this now for you. This contains a link to the Royal Mail tracking which will confirm that the parcel is on its way and due for delivery tomorrow. If there are any issues when the order arrives with you tomorrow, please do get in touch via info@vehiclematsuk.com where myself or one of my colleagues will be more than happy to help. Kind regards, Sharon.

Posted 6 years ago

“I have email use twice. No response My back mats came without floor buttons. Yes mats are good but after sales very poor”

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Posted 7 years ago

Hi Dave, I'm sorry that the mat clips are missing from your order. I've just checked our inbox and can't see any messages from you? Please could you resend the email to chris@bebleys.co.uk and I will pick it up and deal with it over the weekend? Kind regards, Chris

Posted 7 years ago

Vehicle Mats UK is rated 4.9 based on 8,082 reviews