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Vehicle Mats UK Reviews

4.9 Rating 7,545 Reviews
98 %
of reviewers recommend Vehicle Mats UK
4.9
Based on 7,545 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Vehicle Mats UK Reviews
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Email:

info@vehiclematsuk.com

They sold what I wanted.
Helpful Report
(Vehicle Mats UK) - Posted 1 year ago
Really like my nv200 van mats, rubber with pink edging. Only quibble is that there wasn't an option to buy just the 2 front mats, had to buy one for rear that i don't need. Seemed same across suppliers.
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(Vehicle Mats UK) - Posted 1 year ago
mats are good quality and i am happy with the colour scheme that i picked.....look really nice. i would have given 5 star if it wasn't for the fact that whoever cuts the material doesn't realise that there are 2 sides to a vehicle in the back as well as the front.....one of the rear mats was the same as the other, meaning that one mat should have been a mirror image of the other. i decided not to bother returning them as i had problems with the courier service and no one will notice anyway.
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(Vehicle Mats UK) - Posted 1 year ago
Hi Derek, Thank you for ordering from us. The rear mats are packed face to face, if it appears to be the same as the other side, one mat is still upside down. If you turn the problem mat over, it will fit perfectly. It should have the rubber side down and the carpet side facing up. Kind regards, Chris.
Posted 1 year ago
Great products with a good choice.
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(Vehicle Mats UK) - Posted 1 year ago
Speedy delivery and exactly what I ordered. Only downside is the really strong rubber smell. It does go away after a few days
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(Vehicle Mats UK) - Posted 1 year ago
After a couple of follow ups the company were very good to resolve my issue on delivery
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Posted 1 year ago
Hi Andrew, Your order was despatched on 12th December 2023 and delivered on 13th December 2023. When the parcel was despatched, email and text notifications were sent (to the email address you contacted us from this morning) to let you know the parcel had been despatched. You would have also received further notifications when the parcel was out for delivery, and again when the parcel was delivered. On 21st December 2023 we sent a follow-up email to check all was okay with the order. We received no response to this. A review request email was sent on 27th December 2023 - We still have not received any contact from you. At no point between you placing the order and today have we received any contact from you at all until this morning. I'm puzzled why you would wait 10 months to contact us through our site to claim a parcel had not been received. You say you have been chasing this since December 2023 - We have had zero contact from you. Can you email me screen shots of the messages you have been sending? Kind regards, Chris.
Posted 1 year ago
After contacting the customer, he had received our parcel but was missing a boot liner that had been ordered from China. He had mixed up the two orders.
Posted 1 year ago
Good product. Delivery could have been quicker, I had to give a little reminder push before it’s started rolling tough.
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(Vehicle Mats UK) - Posted 1 year ago
Hi, Thank you for ordering from us. We do show on our site a 5-7 working day lead time for despatch. Your email chasing the order was on working day 3. The order was due to leave us on 26th August, but left us on 21st August so was delivered to you a week earlier than the estimated delviery date. No 'push' required, the order was already in production and moving ahead of schedule! Kind regards, Chris.
Posted 1 year ago
Vehicle mats uk we’re very helpful when the mats didn’t fit due to my MG hybrid has different fit to petrol hybrid, they very kindly replaced them once they had the new template. Can’t thank them enough.
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(Vehicle Mats UK) - Posted 1 year ago
Good value for the money, I choose black and grey, looks very smart and they fit a treat. Would recommend these mats. Delivery was good time, no probs all.
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Posted 1 year ago
I recently ordered a set of mats for my FORD Mondeo. Unfortunately, when they arrived the trim colour, which I had ordered as a dark Grey, was virtually Silver. Following a query I received a prompt response, as well as an apology. Despite offering to return them I was told to keep the mats I had and that they would send me a replacement set out which I received in good time. Overall, despite there being a slight issue with the item in the first place, I can't fault the customer service and would reccommend and use again
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Posted 1 year ago
I stupidly ordered the wrong year for my car. But the quality seemed ok.
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Posted 1 year ago
Satisfactory for the price. As long as they last for one year I’ll be happy
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Posted 1 year ago
Arrived within a week
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Posted 1 year ago
No too bad. Quality not as good as expected for price.
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Posted 1 year ago
Good product. Colour was a lot lighter than I expected based on the website images. Would have benefitted from an option to be sent swatches.
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Posted 1 year ago
Okay not what l expected though
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Posted 1 year ago
The fitting is spot on, I would like the writing a bit smaller but still look good. The only problem with the standard Mat is after only a couple of weeks the wear.
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Posted 1 year ago
Mats not the top quality but very good value for cost paid. They certainly look good and fit neatly to replace worn out mats.
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Posted 1 year ago
Service provision was excellent couldnt fault it. Only reason not a 5 is could have had some close ups of the pile in each of the categories of carpet e.g luxury
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Posted 1 year ago
Reasonably fast delivery, as described.
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Posted 1 year ago
Vehicle Mats UK is rated 4.9 based on 7,545 reviews