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Vaper Store Reviews

4.6 Rating 985 Reviews

91 %

of reviewers recommend Vaper Store

Company Reviews

Product Reviews

4.6

Based on 985 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Vaper Store:

Vaper Store is a premium online retailer of all things vape related. Juice, mods, pods, kits, coils, tanks. UK Vapers and all UK vaping equipment is completely catered for at our online vape shop. We sell the best, cheapest vape juices and liquids from all popular vapour and eliquid suppliers.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I got my device before Christmas and started using it, it doesn’t work, willing to send it back, cost me £25, postage was good but device doesn’t work”

“I placed a big order and only half of them have worked . Rip off. Selling faulty goods”

“Really good products and also quick delivery even though it was Christmas 😊 Order No. #31418”

“Good flavour and reasonably price and a fast service thank you”

“All the other vapes we have ordered have been alright but the blueberry one always seems to be broken in some way when we order it. We brought it to their attention and got a new one asap, which was great! Until the new one started over heating…”

“Very quick delivery. Easy to order. Many oils to choose from!”

“Received both vapes one not working leaked in packet emailed with details and have had nothing back !”

“First class, very quick well packaged delivery, perfect will use again :)”

“So many to choose from. I like the cbd range. Prices are very good and the delivery is fast. I did have to contact customer service and they dealt with my problem extremely quickly. Excellent communication. I think I've found the website for me, I can highly recommend.”

“This is an excellent product, I have been using it for 4 years now and it never fails, it's calming and soothing quality is very effective on the nervous system. Would not be without it, I use it everyday.”

“First order with these, everything came promptly and u was pleasantly surprised how good the 0 nicotine cokii disposable is, for someone who had just quit smoking it needed to he a product that worked for me and it does.”

“Wrong stock received. Took days to get in touch. Requested me to return Wrong item but I have no printer available at home and refunding money only when they will receive they're Wrong stock back. So I have to find printer travel to post office and wait because of their error”

“Good value”

“Excellent Quality, brilliant delivery”

“Really enjoying my experience with this company. Always deliver on time and they last ages”

“Very fast service, and easy to follow on line”

“With patches this Vape is helping me give up the use of nicotine the feeling of smoking without the side effects. The product arrived promptly, well packaged and works well.”

“Dubious as I always am when making a first order, parcel came in rapid time and I will continue to use this site for my CBD vapes! 10 out of 10 and the rewards system looks pretty good.”

“Ordered my items and when they arrived they were both faulty! One had the taste of burnt cotton and the other had leaked in its packaging I contacted them on 10/11 to which they replied on 13/11 and pleasantly I was surprised as they offered a replacement straight away. I was informed replacement products would be sent out and then on 15/11 they messaged advising they don’t have one of the products in stock and advised me to chose another flavour I picked a replacement which was cheaper than what I bought and didn’t ask for a refund of the difference or anything as I was happy with the solution provided However it is now today the 20th of November and the product still hasn’t been sent out and the tracking number still shows as it is with the sender Now I was happy initially provided but it does not take 7 days from last contact to still not have sent products out which are in stock. I have heard nothing from this company for the past 5 days and still no update on the delivery! Honestly! I feel like they let there customer service go as soon as I gaslighted them advising that I give them a 5* review on the back of a happy resolution they provided on the back of faulty products being sent out (photo evidence provided to store) So all this time later and I still haven’t had my replacement product and no further contact from Vaper Shop. Started of really well and went down the pan real quick.”

“Amazing site and product”

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Vaper Store is rated 4.6 based on 985 reviews