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Van Line Direct Reviews

4.6 Rating 2,477 Reviews
91 %
of reviewers recommend Van Line Direct
4.6
Based on 2,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Van Line Direct Reviews
Anonymous
Anonymous  // 01/01/2019
Very professional service.
Helpful Report
(Millicent Nkwane) - Posted 6 years ago
Very helpful
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(Richard Clark) - Posted 6 years ago
Very clear easy to understand, Didn’t talk to fast Asked if I had any questions Keep up the good work
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(Florence Dantjies) - Posted 6 years ago
It was very good service and nice plight customer service
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(Alexandra Pyman) - Posted 6 years ago
Had to wait for a while for call to be answered and some sort of message giving wait time would be helpful in deciding whether to call back or not. However, once answered my renewal was dealt with quickly and efficiently.
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(Alexandra Pyman) - Posted 6 years ago
My experience with van line direct was excellent, especially with Rachael that processed all my details to insure my Transit van, she was efficient and friendly. I would definitely recommend Van Line Direct!
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(Rachael Griffith) - Posted 6 years ago
Very good service
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(Millicent Nkwane) - Posted 6 years ago
Very friendly and helpful staff who explained everything well as they went.
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(Rachael Griffith) - Posted 6 years ago
I went on line to get van insurance and up you popped lowest price from all the rest, and offering just the same as everyone else more or less, would definitely recommend to friends and family ⭐️⭐️⭐️⭐️⭐️
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(Florence Dantjies) - Posted 6 years ago
Fast and polite ...
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(Zinzan Finnucane) - Posted 6 years ago
Very helpful and courteous. Good service and cover.
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(Zinzan Finnucane) - Posted 6 years ago
Very polite guy. Very professional
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(Callum Barber) - Posted 6 years ago
Very clear very good 👍
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(Kululwa.Zitumone) - Posted 6 years ago
Quite clear and simple no problems here
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(Alexandra Pyman) - Posted 6 years ago
Happy with the competitive quote and fast friendly service....hope to stay with you for future cover on my van.
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(Florence Dantjies) - Posted 6 years ago
Fast and professional
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(David LaBorde) - Posted 6 years ago
Fantastic customer service very helpful
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(Annie Mguba) - Posted 6 years ago
Very helpful
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(Montesque August) - Posted 6 years ago
the sales assistant was very good given we had a poor phone connection and the conversation kept breaking up
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(Zinzan Finnucane) - Posted 6 years ago
all good great service
Helpful Report
(Alexandra Pyman) - Posted 6 years ago
Van Line Direct is rated 4.6 based on 2,477 reviews