Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy to be part of Van Line Direct”

Helpful Report

(Millicent Nkwane) - Posted 6 years ago

“Prompt and attentive service”

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(Sadiqa Manan) - Posted 6 years ago

“Excellent service, regards.”

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(Tauriq Kannemeyer) - Posted 6 years ago

“Very good and quick to find The best option for my van Less than 24 hours and agreement all gone through Will use them again in the future”

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(Sadiqa Manan) - Posted 6 years ago

“Very easy to deal with, customer service A1”

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(Rachel Power) - Posted 6 years ago

“Been a customer for many years and will continue to be”

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(Tayla Conway) - Posted 6 years ago

“A good phone manner.”

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(Zinzan Finnucane) - Posted 6 years ago

“Good easy to deal with service.”

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(Tayla Conway) - Posted 6 years ago

“He was good but previous callers did not finish job. Also on phone very long time trying to get sorted.”

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(Joseph Heater) - Posted 6 years ago

“Excellent customer care. Very polite and very helpful. Stopped me from leaving VLD!”

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(Tayla Conway) - Posted 6 years ago

“Friendly operators, good efficient service”

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(Tayla Conway) - Posted 6 years ago

“Very helpful service”

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(Millicent Nkwane) - Posted 6 years ago

“I dread dealing with insurance but Ben addressed my request for an online price match quicker and more efficiently than I’ve ever had it done before. It was a breeze he also helped me address a query with my no claims bonus. Super quick call, polite and easy to understand chap. Very happy!”

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(Ben Avenell) - Posted 6 years ago

“Very nice and helpful lady.”

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(Sevena Reynolds) - Posted 6 years ago

“Helpful and good customer service👍”

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(Nosiphiwo Mute) - Posted 6 years ago

“Millicent Nkwane from *Van LineDirect* was brilliant. Excellent service and she guided me throughout the phone conversation and helped me through the. Over I needed for my vehicle. Couldn't ask anymore. Excellent staff ”Millicent Nkwane” you have Van LineDirect 👌👌👍👍”

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(Millicent Nkwane) - Posted 6 years ago

“Very good service.”

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(Richard Clark) - Posted 6 years ago

“Everything was well explained, and fairly priced. Would highly recommend .”

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(Taahir Fisher) - Posted 6 years ago

“Tariq was really helpful and polite”

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(Tauriq Kannemeyer) - Posted 6 years ago

“Great Service”

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(Alexandra Pyman) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews