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Van Line Direct Reviews

4.6 Rating 2,477 Reviews
91 %
of reviewers recommend Van Line Direct
4.6
Based on 2,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Van Line Direct Reviews
Anonymous
Anonymous  // 01/01/2019
Excellent service and very fast ,good delivery for all documentation,thaks to all of you.
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(Annie Mguba) - Posted 6 years ago
Brilliant service very friendly , can't fault this company 5*
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(Nosiphiwo Mute) - Posted 6 years ago
Thanks for your help
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(Nosiphiwo Mute) - Posted 6 years ago
Prompt answer of phone call, clear conversation, easy to set up cover, many thanks Nosipino!
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(Nosiphiwo Mute) - Posted 6 years ago
All good, helpful and informative
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(Millicent Nkwane) - Posted 6 years ago
Very happy with the service but the question form does not make it clear that the social cover does not cover travel to and from work. That's only included in the business use cover, which I don't use my van for so I had to pay for something I don't need
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(Montesque August) - Posted 6 years ago
Ben was really helpful when I called. We currently insure 2 vans with you and have always been happy with the service and cost of insurance
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(Ben Avenell) - Posted 6 years ago
Found them through compare the market and was forwarded to their site. Easy to get the insurance and they called up and went through everything. No fuss
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(Millicent Nkwane) - Posted 6 years ago
Helpfull service and a good price on my van insurance
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(Antonio Vieira) - Posted 6 years ago
Good service so far Thanks
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(Ben Hollington) - Posted 6 years ago
Very good and would use again.
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(David LaBorde) - Posted 6 years ago
Very helpful ,answered all my questions made it very easy for me
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(Ben Hollington) - Posted 6 years ago
Good service, the guy on the phone was friendly and reassuring and explained everything very well.
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(David LaBorde) - Posted 6 years ago
Good service thanks
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(David LaBorde) - Posted 6 years ago
Great service
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(David LaBorde) - Posted 6 years ago
Straight to the point job done
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(Millicent Nkwane) - Posted 6 years ago
Very good service thank you
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(Lauren Barnard) - Posted 6 years ago
Very good communication . Easy to understand . Great service , many thanks.
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(Kululwe Zitumane) - Posted 6 years ago
Thanks very much!
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(Lauren Barnard) - Posted 6 years ago
Absolute brilliant customer service, Paige Murray deserves a pay raise in my opinion, thank you so much!!
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(Paige Murray) - Posted 6 years ago
Van Line Direct is rated 4.6 based on 2,477 reviews