Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with the service provided. Everything was explained clearly to me on the phone and dealt with rather swiftly. I was happy with the quote provided and look forward to working with this company again in the future.”

Helpful Report

(Miche Otto) - Posted 5 years ago

“very helpful”

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(Taahir Fisher) - Posted 5 years ago

“All good thank you”

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(Nosiphiwo Mute) - Posted 5 years ago

“You are the best”

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(Ryan Pink) - Posted 5 years ago

“Very helpful staff thanks”

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(Tayla Conway) - Posted 5 years ago

“Very helpful. Didn’t rush. Top marks. Thank you”

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(Florence Dantjies) - Posted 5 years ago

“Very please so far with van direct. I actually got for my money after going through the verification process. Very helpful and polite.”

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(Anica Mulder) - Posted 5 years ago

“Very pleasant, professional and above efficient, well done! Jsc”

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(Anica Mulder) - Posted 5 years ago

“Happy with service”

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(Alexandra Pyman) - Posted 5 years ago

“Very helpful thank you”

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(Sadiqa Manan) - Posted 5 years ago

“Very professional and helpful”

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(Tayla Conway) - Posted 5 years ago

“Rachael sorted my problem very quickly and professionally. Due to a change of bank card I had I had to ring and pay my renewal insurance and Rachael made it very easy. Thank you”

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(Rachel Power) - Posted 5 years ago

“Very good very good very good very good very good”

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(Joseph Heater) - Posted 5 years ago

“Very professional and helpful your staff are a credit to your company”

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(Rachel Power) - Posted 5 years ago

“I was very impressed with the quality of the operator I dealt with, very concise And wonderful clear diction, a real pleasure and made the process easy to Complete.”

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(Simone Abrahams) - Posted 5 years ago

“Very good customer service rep was helpfull”

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(Florence Dantjies) - Posted 5 years ago

“sufficient and helpful”

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(Kazi Ahmed) - Posted 5 years ago

“Great customer service!”

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(Miche Otto) - Posted 5 years ago

“I had a couple of questions about my new policy and spoke to Ms Mute who answered them clearly and concisely and avoided a potentially very confusing situation. A pleasant rare experience in this digital age that I was actually able to talk to someone who could help.”

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(Nosiphiwo Mute) - Posted 5 years ago

“Good experience all round .. Effective and well priced .. Hope it continues as the years go on .. Very pleased..”

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(Abongile Fana) - Posted 5 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews