IronmasterUK Reviews

4.86 Rating 120 Reviews
97 %
of reviewers recommend IronmasterUK
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
Read IronmasterUK Reviews

About IronmasterUK:

Ironmaster home strength training equipment was originally made available in the UK by Valley Fitness Ltd in 2008. We became IronmasterUK in 2017 after 9 years supplying thousands of Ironmaster home gyms, providing epic customer service and helping our customers avoid the headaches of training in commercial gyms.

Visit Website

Phone:

020 77 88 77 10

Email:

info@ironmaster.co.uk

Location:

17A Ivel Road
Shefford
Bedfordshire
SG17 5LB

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IronmasterUK 5 star review on 6th April 2020
Nick M
IronmasterUK 5 star review on 13th April 2017
Simon
IronmasterUK 5 star review on 13th April 2017
William
Anonymous
Anonymous  // 01/01/2019
Product delivered on time when they said they would. They contacted me prior to delivery. Makes buying from Valley Fitness all the better especially when dealing with large bulky items. I had purchased from other online companies recently and had an absolute nightmare with their delivery company.
Helpful Report
Thanks for leaving a review Kevin. We aim to get orders delivered quickly and on time by only using the most reliable delivery companies. If we can help in the future then please do let us know.
I have bought a number of products from Valley Fitness and was very impressed with quality of the products and the service.
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Thank you for taking the time to leave a review Karim. If you have any questions about the equipment in the future then please do not hesitate to ask us.
Very good service and items - quick delivery & a fair price. I was a little dubious of Valley Fitness before placing my order as I hadn't heard anything about them, however after doing some research I decided to make a purchase. As stated above I'm glad I did as their service and quality of the items exceeded my expectations - I will be ordering from them again.
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Thank you for your review Ross. It's great to hear that after your research you were happy to make a purchase and that everything exceeded your expectations. If we can help in any way before you place your next order then please get in touch. Thanks again.
Very happy with the equipment, would recomment Valley Fitness, for equipment and delivery time
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Thank you for leaving a review Gary. It's great to hear you are happy with the equipment and you would recommend Valley Fitness. If we can help with any future orders then please do not hesitate to get in contact.
Simple to deal with and as there was a free delivery option it saved me a lot of money too! Great service.
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Thanks for the review. If we can help in the future then please let us know.
If Carlsberg made customer service, they’d do it this way! I had a little issue with my order that was dealt with perfectly. It was an issue that was out of Valley Fitness’s control, but they fixed it quickly and kept me up to date via email and a phone call. I can highly recommend the company and the equipment.
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If Carlsberg made customers... Thank you for understanding and for taking the time to leave a review.
Fantastic products - a large part of my home gym is now built around the bench and the add-ons that I have now bought. Very good service and very fast delivery. Highly recommended.
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Thank you for leaving a review Steve. We hope you're getting on well with your equipment. If we can help in any way then please get in touch.
I was probably a pain ringing and emailing Valley Fitness with questions! But they were very helpful and I ended up buying most of my home gym from them. Highly recommended! I have now built my dream gym in my garage. A++
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You were far from being a pain Simon! We're glad to have helped you build your dream garage gym and thank you for taking the time to leave a review.
I was a little worried that they don’t have a showroom. I wanted to try out the gear before I forked out the cash. Valley Fitness explained on the phone that they closed their showroom when they moved to larger premises, they have 90 day returns and only one person since the opened has returned a product. Now I have the kit I know why they don’t get returns. Awesome! The guys here are very helpful and the Ironmaster equipment is top quality.
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Thank you for the review Charlie. We're glad you like the equipment and found us helpful. We try to be as helpful as we can. Thanks again.
Love the equipment and Valley Fitness are a great example of a company that looks after customers. I really suggest getting your home gym from these guys. Any questions get answered quickly and delivery is fast. Lastly, just to brag, my gym is looking AWESOME!
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Thanks for submitting a review and sending us a photo of your home gym. It really does look awesome and we love seeing Ironmaster home gyms!
Excellent service and I highly recommend Valley Fitness. They went above and beyond changing an order for me and I still got the Super Bench and attachments quickly. I’ll be back for the adjustable dumbbells soon!
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No worries at all for changing your order Adrian. We were glad to help and we're here if you have any questions about the adjustable dumbbells. Thank you for leaving this review and we hope your training is going well.
Excellent customer service and a fantastic product. A big thanks to James for answering all my questions.
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I'm glad you're happy with everything Jason and you're welcome for the assistance. Thank you for taking the time to leave a review. Please let me know if I can help in any other way. James
My limited experience so far has been good and I would/will buy from Valley Fitness again.
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Thank you for leaving a review Josh, it really helps us and our customers. If you need any help before your next purchase then please get in touch. Thanks again.
If you're in Ireland or the U.K. and looking to buy any Ironmaster products (which are amazing), then Valley Fitness can't be beaten. Always receive world-class service from these guys! - Tiarnán.
Helpful Report
It's great to hear that our service is top notch - we're aiming to be the best :-) Many thanks for submitting a review - it really helps us and our customers.
I was a little worried that they don’t have a showroom. I wanted to try out the gear before I forked out the cash. Valley Fitness explained on the phone that they closed their showroom when they moved to larger premises, they have 90 day returns and only one person since the opened has returned a product. Now I have the kit I know why they don’t get returns. Awesome! The guys here are very helpful and the Ironmaster equipment is top quality.
Helpful Report
Thank you for the review Charlie. We're glad you like the equipment and found us helpful. We try to be as helpful as we can. Thanks again.
Happy with the Dumbbells, a good investment
Helpful Report
That's what we like to hear and we hope you continue to enjoy the adjustable dumbbells. Thank you for leaving a review.
Excellent service and great quality products . Will be buying extra attachments for my superbench in the future.
Helpful Report
Glad to hear you were happy with our service and the quality of the equipment. Thank you for the review Robert and please let us know if you have any questions about the Super Bench attachments.
Quality products and excellent customer service. Very impressed.
Helpful Report
We aim to impress with our customer service and with the quality of the equipment, so thank you very much for this review.
I was a little worried that they don’t have a showroom. I wanted to try out the gear before I forked out the cash. Valley Fitness explained on the phone that they closed their showroom when they moved to larger premises, they have 90 day returns and only one person since the opened has returned a product. Now I have the kit I know why they don’t get returns. Awesome! The guys here are very helpful and the Ironmaster equipment is top quality.
Helpful Report
Thank you for the review Charlie. We're glad you like the equipment and found us helpful. We try to be as helpful as we can. Thanks again.
Fantastic service, James was happy to allow me to collect early in the morning so as to avoid missing a days work, which is rare to see... Great products, and a great company/guy to deal with.
Helpful Report
Thanks for taking the time to submit a review Daniel and you're welcome for the early visit. Hopefully it helped and you didn't get stuck in traffic!
IronmasterUK is rated 4.86 based on 120 reviews