“at present i a getting e mails rom e d f advising that they are not happy withh my attpt to changethem as m y energy supplier and suggestin that i have made a big mistake so if possible put my accunt back to where it was”
“In order take accurate measurements you need to take the usage of the gas/electric as well.
British Gas recalculated the figures of savings £122 per annum. The actual usage came to £62 per annum.
As a retainer they offered £75 to stay.
Needless to say I stayed”
“Uswitch presented me with a quote for a dual-fuel tariff to beat the 1 October price hike. I accepted the offer (with Fuse energy) only to find out, after my switch was complete, that I'm only eligible for the offer on gas and that Fuse will not be able to provide me with electricity! This has to do with my electricity meter type, which is information that Uswitch has access to and still decided to present me with a misleading offer. Because the timing is sensitive I am now unlikely to resolve this issue before 1 October and will be out of pocket. I DO NOT recommend Uswitch, the experience has been far from seamless thus far - I actually wish I had stayed with my previous provider and not bothered with this awful data mining company.”
“Excellent comparison site and easy to navigate and switch. I was with EON but the deal I got on Uswitch with Fuse energy was significantly cheaper per kwt of energy for both gas and electricity than the best tariff EON could offer.”
“I had little problem with transfering to Fuse Energy via uswitch. My only issue was that some of the relevant information about Fuse was not evident until after I had switched. As an example that my monthly readings had to be submitted by photograph (which is not too much of a problem) but which might have influenced my decision to switch.”
