“I can't acces the Smart Meter stuff as my SM ID is bound to a non-existent email address. Web site/app require a login on a valid email for customers to resolve this - so instead you need to do it. The web 'assistant' can't help with this (just gives useless advice)”
“Excellent communication and efficient switch between electricity suppliers. Plus a timely reminder that a tariff I had been watching was about to expire in an hour and a quarter”
“Worked out fine.
My energy supplier informed me my fixed term deal was about to end (about two months to go) and offered me some options to stay with them.
Uswitch located a better offer (not originally offered to me by the supplier) from the same supplier which I subsequently took. I was a little concerned over the early termination but was assured the payments would did not apply as long as I was within a couple of months of the end of the contract.
A little irritated that my supplier could not offer the deal directly but glad that I decided to shop around a little.”
