use-IP Ltd Reviews

Name: use-IP Ltd
Address: 1st Floor Maritime House 178-180 Snargate Street, DOVER
Rating: 4.93

4.9 Rating 1,207 Reviews

99 %

of reviewers recommend use-IP Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,207 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 24th June 2025

Eric W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a number of Hikvision cameras . Always good value a d fast delivery. Thanks”

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Posted 5 years ago

“Great 1 stop shop to find great prices, great information and support online or if you need more help by phone”

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Posted 5 years ago

“Very helpful customer service in dealing with my query.”

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Posted 5 years ago

“Really impressed with the pricing and level of information available on your website. Particularly liked that frequently bought together items were bundled together making everything I needed available in one place. Delivery was quick and well packed, and I’m really pleased with my purchase. Will definitely be using you again in the future!”

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Posted 5 years ago

“Been mulling over CCTV for some time and looked at various websites. Always seemed to come back to use-IP as found their website informative and well laid out. Nice to also see various images of products. Have also been reading their forum which has regular input from staff on either resolving issues or recommending a product based on the question asked. Prices for products are competitive and dispatch/delivery super fast. I had to query something and was able to ask and get an answer from online chat very easily. I would use again and will be in due course.”

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Posted 5 years ago

“Excellent technical advice and efficient, quick delivery of products.”

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Posted 5 years ago

“Happened upon this store at random and decided to give them a go. Excellent customer service, a great forum and great prices with very fast delivery. What more could you want Recommended”

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Posted 5 years ago

“The Hikvision Door System I purchsed from use-IP was the best price I had seen. The delivery was prompt and the customer service was excellent. Use-IP will be my first port of call for for future products. Book-marked as a favourite in my Web-Browser ready for next time.”

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Posted 5 years ago

“Good service. Easy to use. Prompt responses.”

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Posted 5 years ago

“I contacted Use-IP for advice through the webchat channel on their website, as I wasn't sure what I needed. They were very helpful (and patient!) and the equipment they suggested to me was praised by the person who installed it. Everything is working perfectly - a happy customer.”

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Posted 5 years ago

“Amazing service, quick and well tracked delivery. As an installer, I can relax knowing that the equipment will be delivered on time. Support is brilliant over the phone, nice to be able to speak to someone immediately 8f there is anything you're concerned about. Thanks Use-IP, one of the best suppliers I've used!!”

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Posted 5 years ago

“I came across this site by accident looking for a bit of info ended up buying off them ! excellent service, very fast delivery of goods used the technical support forum for a few answers and got very fast responses to my queries which solved my issues makes a welcome change to find a good support Team 👍👍”

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Posted 5 years ago

“Very helpful, answering questions from me, who knew nothing. They are happy to recommend, depending on your requirements. Excellent kit, delivered quickly.”

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Posted 5 years ago

“I recently purchased 2 Colorvu turret cameras and a minidome with nvr from USE-IP. The whole experience with USE-IP has been very good and professional from start to finish. An email conversation with a member of staff helped with my purchase decisions and I will be purchasing further items when a certain new product becomes available in August. I placed my order on the Monday evening and all my purchase arrived Thursday morning. The items were extremely well packed and protected from damage in transit. I was kept up to date throughout the procedure by email keeping me posted with the delivery process. I can't praise USE-IP enough and will certainly be placing another order next month.”

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Posted 5 years ago

“Great service. Happy to answer any questions and don't shy away from specialist configs.”

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Posted 5 years ago

“Excellent customer service. I keep buying all my kit from here. Very knowledgable staff and quick shipping too. Highly recommend.”

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Posted 5 years ago

“Good customer service, competitive prices, range of products to choose from, arrived before scheduled delivery date”

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Posted 5 years ago

“Excellent customer service, I asked many questions and they pointed me in the right direction without any obligation or forced sale. I will definitely recommend them and will buy from them in the future. Customer service is very important now adays and these people deliver.”

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Posted 5 years ago

“First class tech help from Kyle this week but have spoken to others in the past including Phil (the owner I think) and all very helpful. Highly recommended. (and I don't say that very often these days.”

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Posted 5 years ago

“Excellent service and fast delivery - would use again.”

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Posted 5 years ago

use-IP Ltd is rated 4.9 based on 1,207 reviews