USA Sports Reviews

Name: USA Sports
Rating: 4.68

4.7 Rating 1,243 Reviews

93 %

of reviewers recommend USA Sports

Company Reviews

Metrics

Info

4.7

Based on 1,243 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About USA Sports:

USAsports.co.uk is the premier online store for officially licensed NFL, NHL, MLB and NBA Apparel and Headwear. We offer an extensive range of 100% Authentic products including Jerseys, Headwear, Clothing and Souvenirs. All our products are dispatched same working day from the UK and distributed throughout Europe with no hidden costs for our customers. USAsports is the perfect website for any fan looking to pick up Merchandise for their favourite US sports teams.

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USA Sports 5 star review on 20th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not even received my product yet as it was sent to the wrong place and no update on when I will get it. Really poor experience!”

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“Dreadful delivery service - ordered on May 5th for next day, still not delivered on May 12th”

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Hi Kate I have just checked your consignment and it was delivered with a neighbour. I have emailed you the details of the delivery. Andy

“I ordered medium size and the actual size was probably only gonna fit a 7 year old kid. Also It was delivered a week later with Royal Mail 24h.”

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“The pyjamas I ordered were put straight in the shipping bag, not individually wrapped then wrapped in the shipping bag, no tags on the pyjamas either to identify authenticity of being new.”

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“I purchased 3 recovery shirts. Raiders chiefs and Miami dolphins. All in XL the Raiders shirt is considerably smaller I'm not sure why the sizing is not consistant with this brand but it's not good quality. I measured it with measuring and it's about 3 inches smaller especially in length.”

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“I'm only doing this review to see if it will encourage USA Sports to make contact with me over a return request I sent in over a week ago now. Can't fault the price or delivery and it is a nice jersey but I picked the wrong size and would like to return it, but the return process seems manual and maybe no one has been assigned to my case after 7 days.”

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“extremely poor customer service”

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“Still waiting on delivery”

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“My order placed on the second of februari is still not here.”

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“Ordered over a week ago and still hasn’t been shipped and haven’t heard anything….”

Helpful Report

Hi Ross thanks for the feedback. The item ordered is a Print on Demand product as stated on the product it can take up to 10 working days for dispatch. Thanks

“The T-shirt arrived in just the outer package. It had 3 marks on the top & a small hole. It looked misshapen, like it had already been worn.”

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“I still haven’t received my parcel. 📦”

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“Bought a 4xl hockey jersey looked at sizing and sized up 2 sizes i normally wear 2xl and it came and it didn't even fit as a fan jersey nevermid a players jersey with my pads underneath messaged customer service and never heard back!”

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“Too long delays, to high prices, bad information ...Bye bye .”

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“Bought a hat from here a month ago, it still has not arrived.”

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“It’s been 9 days since I ordered but my package hasn’t even been shipped yet. There were no response to my follow up email about my order status. Moreover, I do not see any refunds made by this inconvenience.”

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“The order was placed on sept 13th and until today the cap is not even shiped!”

Helpful Report

Hi Tobias Thanks for the Review. We can see the parcel left our warehouse on the day of your order but hasn't been scanned again by the courier. We will chase this up as a matter of urgency for you. Sincere apologies for this.

“After 6 weeks I haven’t received my delivery, without any reply from customer services. Shane, as nice products available and I was going to place another order if pleased with product and service.”

Helpful Report

Hi Tim thanks for your review. I've had a look into your order from the 6th September. The order placed was for a Print on Demand product (Parkfields NCAA) and these do take up to 10 working days for production as stated in the product details. We are expecting to dispatch any day now. I can see your correspondece from yesterday afternoon which was being actioned this morning.

“I have been asking for a return and no answer for 2 weeks, seriosly i just whan to change the size but i will not like to be your customer anymore!!”

Helpful Report

Hi Cristian apologies for that, the return has now been authorised and you should receive your link to create a Free tracked label for the order.

“I haven't received my item”

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USA Sports is rated 4.7 based on 1,243 reviews