Urban Village Reviews

Name: Urban Village
Address: 121 Denmark Hill, LONDON
Rating: 4.93

4.9 Rating 220 Reviews

100 %

of reviewers recommend Urban Village

Company Reviews

Metrics

Info

4.9

Based on 220 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Urban Village :

Sales, lettings and property management. Maximising results for our customers, with our utmost care and attention to detail.

Visit Website

Phone:

020 3519 9121

Email:

info@urbanvillagehomes.com

Location:

121 Denmark Hill
LONDON
SE5 8EN

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Urban Village 5 star review on 24th November 2020

Fiona Gildea

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“UV let two properties for us, and have done for some years now. Their communication is brilliant making the letting processes run smoothly, calmly, very thoroughly, and with good humour! Thank you Sara, Teresa, Natalie and Suzanne for your professionalism.”

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“Professional and personable. Great communication. The whole process of finding tenants and subsequent paperwork was extremely efficient and for me painless which was very important! Highly recommended.”

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“Natalie and her colleagues at Urban Village were spectacular in supporting me with the sale of my house. Like all sales, it was tricky at times and Natalie navigated the whole process with ease and calm confidence, assuring me along the way. Her approach made the whole process feel smooth and reduced the stress typical of a sale! The team’s knowledge of the local area was unmatched by any other agents I met with. Would highly recommend!”

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“Very efficient and communicative.”

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“Friendly super services.”

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“Natalie and the Urban Village team helped with the sale of my flat in Rutland Court. They had great local knowledge and were great to deal with throughout.”

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“We bought our flat through Urban Village. It was a very tricky process with lots of delays (not Urban Village's fault), but Natalie was always available to help and worked tirelessly to push the deal through. We really appreciated it as, without her help, the process may have taken even longer. Thank you Natalie!”

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“Natalie and the team at Urban Village were fantastic to work with for the sale of my flat. They were all, without exception, professional, straightforward, thoughtful, incredibly helpful and always available for any queries or advice I had. Natalie worked so fantastically on the sale of my flat and was phenomenal, really exceptional. They were all brilliant. I am so grateful to her and the Urban Village team, and would recommend them without hesitation.”

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“We bought our house through Urban Village and found the whole process with them to be straightforward. They communicate clearly, reply to messages promptly and were always friendly and helpful. In our experience of buying and selling, Urban Village have been the best we have come across. Special thanks to Natalie for being so easy to work with.”

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“Urban Village served us well in selling our home in Dulwich, producing beautifully presented sales particulars, organising viewings most efficiently and handling the offer process in a highly professional manner. They understand the local market well and provide an excellent service - highly recommended.”

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“Recently completed on a flat with Urban Village. Natalie in particularly was kind and supportive during the entire process helping to chivvy the necessary parties along. From offer accepted to completion was 3 months. Couldn't have asked for a better service, would definitely recommend.”

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“I bought my flat through Urban Village and Natalie was so helpful and friendly and professional that the whole experience was not as stressful as it otherwise might have been.”

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“I am very satisfied and happy with the customer services provided by Tyler Connor. I am totally impressed with her patience and friendly approaches to answer my queries, especially to work with the seller to answer my concerns promptly. As a landlord who has been dealing with a number of estate agents, and from the experience working with Tyler Connor at Urban Village from the 1st viewing to the completion stage of the purchase, I consider Tyler as one the best estate agent staff and would not hesitate to ask for her assistance in the future if I can find a possible purchase with Urban Village in the future.”

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“We had a great experience with Tyler and the Urban Village team. They helped us through the process of buying our first home with lots of advice and reassurance along the way. Would definitely recommend them for anyone looking to buy in the area!”

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“Excellent”

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“Urban Village Camberwell were excellent from start to finish. When I left London they let my property for over 2 years and then went on to sell it for me in March 2024. Natalie was professional, prompt, with excellent communication and I loved that she was so genuine. I really felt like I could trust her and the team, which made a real difference to my experience. Thankyou so much for your hard work on my behalf! I would highly recommended Urban Village for renting, buying and selling. 5 stars 🌟”

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“Urban Village were very easy to work with as a buyer. Natalie was extremely personable and professional and was happy to help whenever needed. Communication was always prompt and they mediated transparently between me and the sellers.”

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“Urban Village helped us sell our flat in early 2024 and everyone we had dealings with was extremely helpful, going above and beyond to smooth the way for the sale and all the practicalities that went with it. Estate agents don't always have the best reputation but the Urban Village team are professional, well organised, honest and pleasant to deal with. A real find!”

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“Urban Village looked after my lettings for nearly 2 years as well as my sale. They were great with both of these, finding tenants quickly for the lettings and a buyer quickly for the sale. They were really responsive and nice to deal with. They went the extra mile with my sale to help me organise moving things out too. Would highly recommend!”

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“The lovely team at Urban Village were always available and any minor problems were immediately resolved - I didn’t have any major ones! I was very happy with my part-furnished flat while I was searching for a permanent home of my own. I can recommend Urban Village whole-heartedly to any prospective tenant.”

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“Urban village are a great local estate agent with a really human and personable approach. They are all very lovely people to deal with & always deal with queries quickly and professionally - can’t recommend using them more highly!”

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Urban Village is rated 4.9 based on 220 reviews