Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.86

4.9 Rating 1,076 Reviews

97 %

of reviewers recommend Urban Rider

4.9

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Not so good price matching - but the people you deal with are great”

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Posted 10 months ago

“Good selection of quality kit, good prices, and quick delivery. I've purchased from Urban rider a number of times now (both from their website, and from their ebay store), and each time has been a positive experience. Would definitely recommend, and will be shoping there again.”

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Posted 10 months ago

“Great folk to deal with. Fast delivery and a great product.”

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Posted 10 months ago

“Excellent service coupled with superb products. Very happy!”

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Posted 10 months ago

“Item turned up within the quoted. Got delivery details from the courier the day before with options to change delivery details like change date or leave elsewhere etc.”

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Posted 10 months ago

“Best quality bike chain and padlock, cheapest on the internet , fast delivery via DHL , highly recommended .”

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Posted 10 months ago

“Great product”

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Posted 10 months ago

“Excellent online retailer. Good service and excellent products. My Roeg helmet is very good.”

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Posted 10 months ago

“Fast and easy purchase, Delivery on time plus a £9 saving on High street price . Happy customer 🏁🤩”

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Posted 10 months ago

“Amazing team.”

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Posted 10 months ago

“Great prices and kept fully informed of the order progress via email. Could not have asked for any better service”

Urban Rider 5 star review on 7th October 2025

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Posted 10 months ago

“Very good quality”

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Posted 10 months ago

“Great shop & great service. Would definitely buy from urban rider again.”

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Posted 10 months ago

“Urban rider have been great on this occasion the cost saving on my new bike cover was great compared to most other vendors. I have the Oxford pro stretch cover for three years after trying other cheap ones that only last for about 18 month before the sun take's it's toll and it ripes, the only reason I needed to replace it is due to some tw##, inconsiderate person stole the cover off my bike.”

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Posted 10 months ago

“UR are exceptionally good and their range of quality products is 2nd to none. Top quality items, good prices, quick delivery and simple returns policy - 10/10”

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Posted 10 months ago

“I ordered a Belstaff jacket and a pair of falco boots. The jacket arrived promptly and I have to say is great. The boots were out of stock, I was immediately informed of this and offered an alternative pair or a full refund, I opted for the refund as I particularly wanted those exact boots. The money was refunded to almost immediately. I would highly recommend Urban Rider and I will be ordering again.”

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Posted 10 months ago

“Ordered john doe trousers, very pleased, quality product, returned gloves because i got the wrong size, easy return, money back within a week.”

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Posted 10 months ago

“Very with the product! Super efficient delivery”

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Posted 11 months ago

“I truly believe all of their stock is well thought out and picked; you can be assured that the products are competitively priced and among the leading examples of motorcycle gear you should buy—a frequent (perhaps too frequent) buyer.”

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Posted 11 months ago

“Good product and a prompt delivery. The crash helmet was well packaged.”

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Posted 11 months ago

Urban Rider is rated 4.9 based on 1,076 reviews