Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.85

4.9 Rating 879 Reviews

97 %

of reviewers recommend Urban Rider

4.9

Based on 879 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Light and soft, ot's a very good feel, and it looks awesome. But it's much smaller than the image suggested. Don't think that the top of this image represents a chin. It is not that big. Still a good product.”

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Posted 9 years ago

“I bought Termoscrud Mitts and skirt. I am very happy with both products. I was suprised by the additional custom charges. You should list that they exist, in addition to the postage.”

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Posted 11 years ago

“Nice, good and polite answers when you have questions. Good website, good reviews. Would like better shipping price for EU(sweden)”

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Posted 9 years ago

“The site is simple but effective. As the saying goes, "Less is More." I was able to browse easily and find what i was looking for. Product information and sizing can easily be found. Finishing your transactions is pain free which is always a plus. I have to say though that i wish that the product reviews were consistent throughout the site as quite a number of products were missing this. Sometimes its the help of video reviews that makes the customers buy. Other than that, i feel the the Urban Rider site is a solid place to shop. Cheers !!!”

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Posted 9 years ago

“The selection of my Builtwell Helmet and payment on line was easy, the delivery and timed arrival was superb. The helmet packaging was flimsy and I was concerned the helmet would be scratched but luckily it wasn't. The fit and detail on the helmets is very good. I noted a tiny paint imperfection or manufacturing indentation on the helmet which I took pictures of and contacted Laurens at Urban Rider, who quickly sent my pictures to BUILTWELL. They have offered to take the helmet back and exchange for a new one although they have assured me it will not effect the protection the helmet offers. And Urban Rider have offered 10% off any other transaction in store, which is most kind. Sadly I cannot take up Builtwells offer of exchange, as I had to take time off work to await delivery of the helmet and cannot do so again for some time due pressures of work and in the meanwhile I am using the helmet daily. I have everything at the moment I need in motorcycle gear but I would buy Builtwell again and I will purchase from Urban Rider when I need something. M McCarthey”

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Posted 9 years ago

“Polite. Professional”

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Posted 9 years ago

“Good finish and a comfortable fit at XL for my round, size 61.5cm head. A little drafty against more modern heavily padded helmets and reminds me of a 1980's Bell Star. Very good value, I like it and super service from Urban Rider.”

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Posted 9 years ago

“Well informed of arrival. ..will use again many thanks”

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Posted 9 years ago

“Fast shipping, great service. Only thing I have to pinpoint is that the sizing was a little bit off for the pants.”

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Posted 9 years ago

“Nice bunch of helpful tips. Keep on.”

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Posted 9 years ago

“Slow delivery”

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Posted 10 years ago

“The boots are well made of quality material. They fit true to size and look great. I received them really quickly (6 days to Australia) and couldnâ€°ØºÚ¾t be happier, Cheers!”

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Posted 10 years ago

“I had to go down a size compared to summer glove in same brand. Glove is warm and cosy, retro styling. Customer service from UR excellent when I had to exchange size.”

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Posted 10 years ago

“I am very pleased with my product it's so warm and kept me dry and warm . Well worth the money. Speedy delivery.”

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Posted 10 years ago

“The Belstaff Trailmaster Tourist Trophy is a great jacket. It's a perfect compromise of style and function. I'm 6ft 185 lbs and it fits me ok. The good: looks, quality, removable protection, durability, warm in cold weather riding. Other: Very heavy, "pockets" for foam protection could be better constructed, the neck enclosure is classic but clumsy... Urban Rider shipped this jacket to the US overnight. Really great customer service.”

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Posted 10 years ago

“very good”

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Posted 10 years ago

“Top, top service. Kept informed all the way via email and text. Would deffo use again”

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Posted 10 years ago

“Bought as a Christmas present so not tried on yet. Service was good even though there was a mix up on delivery v pickup in shop. Soon sorted. Will use Urban again.”

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Posted 10 years ago

“Very good trader”

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Posted 10 years ago

“Great boots and great service. The boots look good and it feels like you're walking on pillows. I've got a 45 minute commute to work everyday and I find them perfect for that. However my feet tend to get quite hot wearing them... but then again it is in the middle of the Australian summer so I wans't expecting anything else, especially with a waterproof boot. Overall, really happy with the boots and the service. Delivery was around 3 days to Australia.”

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Posted 10 years ago

Urban Rider is rated 4.9 based on 879 reviews