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Urban Apothecary London Reviews

4.4 Rating 174 Reviews

84 %

of reviewers recommend Urban Apothecary London

Company Reviews

Product Reviews

4.4

Based on 174 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Urban Apothecary London 5 star review on 30th November 2023

Urban Apothecary London 5 star review on 31st October 2023

Urban Apothecary London 5 star review on 31st October 2023

Urban Apothecary London 5 star review on 15th August 2023

Urban Apothecary London 5 star review on 30th May 2023

Urban Apothecary London 5 star review on 23rd May 2023

Urban Apothecary London 5 star review on 2nd May 2023

Christopher Gillies

9

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product came very well packaged. This was a new scent for me, i had previously received candles from this company and was impressed by the potency of the aromas. I am really pleased with the quality of the coconut hand wash and lotion, as well. I will be ordering again!”

Urban Apothecary London 5 star review on 16th September 2022

Posted 1 year ago

“I absolutely love shopping with this small business. I have purchased a few times now and the scents are beautiful and quality exceptional. I love the design and how stylish the products look in my home. The fast shipping is always a bonus too.”

Posted 1 year ago

“Delivered on time and in a presentation bag, excellent service thank you”

Posted 1 year ago

“All my products were nicely packaged and they all look gorgeous. I cannot write a review on the fragrance yet as they were bought as a present so I won't know until I visit the recipient's house! I'm sure they smell gorgeous and they will e a lovely gift to give someone”

Posted 1 year ago

“This is my second green lavender diffuser from Urban Apothecary, the first being a gift from my son. I love the scent and the fact that it filled by room in Spain for many months .”

Posted 1 year ago

“You are fortunate to have among your suite of fragrances the best one on planet Earth. So as long as you continue to make 'Smoked Leather' I'll continue to be your customer.”

Posted 1 year ago

“Good product. Excellent service”

Posted 1 year ago

“Really love scented goods, the oid and geranium is delicious”

Posted 1 year ago

“Love it so much I’m about to order more of Lagoon”

Posted 1 year ago

“I was given the Fig Tree hand gel as a Christmas present and love it so much I just had to replace it for when it finishes. The delivery was exceptionally quick and I was kept well informed throughout regarding the delivery. Great Company and I will definately be back for more supplies in the future. Thanku.”

Posted 1 year ago

“Great website, great delivery service and fantastic products! First time buyer but there will be lots more.. love the overall style and smell of what I bought”

Posted 1 year ago

“Loved my purchases. Fragrance is really long lasting. Will be buying again.”

Posted 2 years ago

“I bought Tuberose some months ago and was impressed by the beautiful lingering fragrance. I had tried various diffusers over the years but this was by far the best . I bought Tuberose and Velvet Peony to put on all 4 floors of my house Perfect”

Posted 2 years ago

“Simply love this beautiful independent company, The candles burn well & the diffusers last along time. Bought Coconut Grove scent , as that is our address in Barbados! Spot on & can’t wait try other ones. Viper & Oud.”

Urban Apothecary London 5 star review on 6th April 2022

Urban Apothecary London 5 star review on 6th April 2022

Urban Apothecary London 5 star review on 6th April 2022

Posted 2 years ago

“I buy the candles and reed diffusers and they are both excellent. The fragrance is well balanced and just the right intensity. The reed diffusers last much longer than other comparably priced products. Highly recommend.”

Posted 2 years ago

“Wonderful product and excellent service”

Posted 2 years ago

“Beautiful quality scents couldn't be happier with them”

Posted 2 years ago

“The most gorgeous smelling candle, the Vine Tomato. Ordered two after I smelt one in a friends house. Will definitely be ordering more”

Posted 2 years ago

“fab packaging and beautiful smells..... very creative smells too!”

Posted 2 years ago

“The hand gels are fantastic - fast drying and leave a gentle, sophisticated fragrance”

Posted 2 years ago

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Urban Apothecary London is rated 4.4 based on 174 reviews