Urban Apothecary London Reviews

Name: Urban Apothecary London
Address: Grosvenor House Uppingham Road, Leicestershire
Rating: 4.40

4.4 Rating 222 Reviews

83 %

of reviewers recommend Urban Apothecary London

4.4

Based on 222 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Urban Apothecary London 5 star review on 18th August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Urban Apothecary room diffusers are unique and will fill your room with a most sensuous perfume. They are a little costly, but in my view worth every penny.”

Helpful Report

Posted 2 years ago

“The best home fragrances in my opinion. Great choice of perfumed candles, diffusers, room sprays etc. It’s my ‘go to’ for our home and for gifts for family and friends.”

Helpful Report

Posted 2 years ago

“This is a gorgeous scent. My experience with all the products has been good and I would highly recommend trying.”

Helpful Report

Posted 2 years ago

“Quick delivery, really happy with purchase, (Coconut Grove perfume), will use again and would happily recommend .”

Helpful Report

Posted 2 years ago

“Rose Voile fragrance is amazing. The scent in a diffuser is stunning, my house is fresh and beautiful. I highly recommend! The fragrance doesn't disappear unlike other cheaper brands. Worth every penny.”

Helpful Report

Posted 2 years ago

“Was unable to find product in a shop anywhere in London - despite webpage giving store that stocked the candle wick cutter and snuffer, but delivery from Urban Apothecary was efficient and fast”

Helpful Report

Posted 2 years ago

“I got inspired by David Rose to look for a leather scented body lotion, and to my delight, I stumbled on the real like Rose Apothecary. The perfume and the body lotion smell great on the body. It starts off smelling like a strong deep antibiotic when it's still in the bottle, so I had my doubts, but as soon as I applied it on my arms and neck, it was perfect, and exactly what I was looking for. Needless to say, I'll be getting the sample kit to try all the other fragrances.”

Helpful Report

Posted 2 years ago

“First time buyer and I was pleasantly surprised by both fragrances for the room (tuberose petals and oudh geranium). I happily recommend Urban Apothecary.”

Helpful Report

Posted 2 years ago

“Heard from a friend about this company, so ordered two reed diffusers. Quick and easy delivery, and the smell really good so far, very happy.”

Helpful Report

Posted 2 years ago

“Excellent!!”

Helpful Report

Posted 2 years ago

“Rally nice products. Looking forward to using them.”

Helpful Report

Posted 2 years ago

“Excellent selection of candle fragrances, I was apply for choice. I ended up buying the lemon curd kilner and it was absolutely gorgeous. I bought it as a gift for my friend and he loved it too, he said it smells divine! Delivery was quick and the item was gift wrapped too.”

Helpful Report

Posted 2 years ago

“DPD had damaged my order but UA immediately sent out a replacement within days. Very impressive customer service and will use this company again for sure. This item was also beautifully gift wrapped.A++”

Helpful Report

Posted 2 years ago

Thank you David, We were pleased to resolve this issue for you. Kind regards, Anna

Posted 2 years ago

“The 'Notorious Neroli' smells really awesome, I love this spiceness.”

Helpful Report

Posted 2 years ago

“Urban apothecary are the best candle company out there ! The candles smell wonderful and long lasting. ( Anna in customer service helped make the personalised candle I purchased so special she deserves credit ! ) Delivery is so quick ! Recommend to everyone ! Look forward on buying more candles very soon ! Thank you !”

Helpful Report

Posted 2 years ago

“Coconut galore! This scent is just gorgeous, so clean and refreshing. Smells for a long time too”

Helpful Report

Posted 2 years ago

“Delivered on time as requested. A good product.”

Helpful Report

Posted 2 years ago

“Simply the best Tuberose fragrance ive found... And i have tried many. .. Even diptyque. Amaizing.. Just wish the throw off was stronger to fill my rooms. True tuberose buds. Love it”

Helpful Report

Posted 2 years ago

“Beautifully packed and smells amazing.”

Helpful Report

Posted 2 years ago

“Very efficient service and good quality products”

Helpful Report

Posted 2 years ago

Urban Apothecary London is rated 4.4 based on 222 reviews