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Universal Lighting Reviews

5.0 Rating 558 Reviews
100 %
of reviewers recommend Universal Lighting
5.0
Based on 558 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read Universal Lighting Reviews

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

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Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Placed an order in the evening and received a very courteous phone call the following day thanking me for my order. Universal was the only company we found to do a modern PIR with manual override. Lights were received one day later and are now installed. Look fabulous, seem to be good quality, with easy to operate manual override. All in all, delighted with lights and the service we received.
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Posted 6 years ago
1st class product and service highly recommend
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Posted 6 years ago
Excellent produce. Great customer service
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Posted 6 years ago
We Havant installed the lights yet but they do look the business very pleased with them well worth the money, and the personal service that we received from the supplier was outstanding 10/10 would recommend this company and wouldn’t hesitate to use them again.
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Posted 6 years ago
Lovely quality product. Excellent customer service. Very pleased to deal with this company.
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Posted 6 years ago
Lovely lampshade and brilliant customer service
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Posted 6 years ago
I bought 4 initially and was so impressed with quality and the service I purchased another 5 . The company phones to thank you for order and keep you updated and the service and delivery is ideal . Thank you, I would certainly buy from you again. Jane
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Posted 6 years ago
Fabulous item, excellent customer service, arrived as specified and well packaged. Would definitely recommed and use in future.
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Posted 6 years ago
Great service very polite staff
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Posted 6 years ago
This was my first purchase from the company. I was very impressed with their customer service. I was kept informed as to the advancement of my order and my mails to them were answered rapidly. Equally satisfied with the lights which were conform to the description. The parcel was well protected. I would definitely order from them again.
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Posted 6 years ago
This was my first purchase from the company. I was very impressed with their customer service. I was kept informed as to the advancement of my order and my mails to them were answered rapidly. Equally satisfied with the lights which were conform to the description. The parcel was well protected. I would definitely order from them again.
Helpful Report
Posted 6 years ago
This was my first purchase from the company. I was very impressed with their customer service. I was kept informed as to the advancement of my order and my mails to them were answered rapidly. Equally satisfied with the lights which were conform to the description. The parcel was well protected. I would definitely order from them again.
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Posted 6 years ago
Excellent alround service
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Posted 6 years ago
Colour exactly as described. Looks really lovely on my original lamp base. Good customer service. Problem with the delivery but that was down to DPD. Would highly recommend Universal Lighting Services.
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Posted 6 years ago
I don’t normally write reviews but this company we’re so helpful in every way. Got my stuff to my on time and lovely staff. I was dealing with Emma who couldn’t do enough for me. Their lighting is fabulous. I would give this whole company 5 Stars plus.
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Posted 6 years ago
Hello Anne and thank you for your glowing review. it's great to know that we are getting our customer service right. Thank you, Sye
Posted 6 years ago
We are very pleased with the two lamps we purchased. We ordered from abroad, so it required a bit more interaction with customer service, and they were always most professional and prompt.
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Posted 6 years ago
Gorgeous lamps at a good price. Excellent service with regular updates on delivery. Will definitely use again.
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Posted 6 years ago
Gorgeous lamps at a good price. Excellent service with regular updates on delivery. Will definitely use again.
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Posted 6 years ago
Good lamps but even better service. Kept me informed all the way through & special thanks to Emma.
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Posted 6 years ago
Light looks really good. I was impressed by the service, with email updates at all stages. The light was very well packaged to reduce any risk of damage in transit. Full marks to Universal Lighting for using card and paper packaging which is fully recyclable and still provides great protection. I will certainly look at them first when I need new lights in the future and would be very happy to recommend them to friends.
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Posted 6 years ago
Universal Lighting is rated 5.0 based on 558 reviews