Universal Lighting Reviews

Name: Universal Lighting
Address: Priory Street , ,, Birkenhead
Rating: 4.97

5.0 Rating 644 Reviews

100 %

of reviewers recommend Universal Lighting

5.0

Based on 644 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Universal Lighting 5 star review on 14th July 2020

Anonymous

Anonymous // 01/01/2019

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“This is the fourth time I have purchased ceiling lights from Universal Lighting. The quality is really good, definitely value for money and better than what you get from some of the high-end department stores. Customer service is brilliant - they're always friendly, knowledgeable and very helpful. I would not hesitate to recommend them and if I need more lights in future, they'll be more first choice.”

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Posted 6 years ago

“Fast and professional service. Used this company for a while now. Pleasure to do business with.”

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Posted 6 years ago

“Product was purchased to replace stock from 4 yrs ago. The Staff were very helpful in locating and shipping the items to Europe. Friendly helpful staff, with good communication.”

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Posted 6 years ago

“I purchased one uplighter and then a further two as they are of exceptional quality and suit my room beautifully. I can thoroughly recommend them and also the outstanding service received from Universal which was especially important since this was an online purchase. It has all been highly successful and I thank Chloe and George for their kind and efficient service.”

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Posted 6 years ago

“I love the lamp I bought from this company and the service I received has been second to none. My original choice was not to be available for a long time and. I was offered alternatives. I have been so impressed.”

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Posted 6 years ago

“A lovely shade that looks very nice on my standard lamp. It arrived very well packed and in perfect condition. Overall I am very pleased with the product and customer care. 10 out of 10!!”

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Posted 6 years ago

“I was very happy with my new lamp shades. Universal Lighting were very helpful and the customer service was excellent.”

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Posted 6 years ago

“Very impressed with the company. Communication was excellent, delivery was fast and the lamp is beautiful.”

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Posted 7 years ago

“Ordered online after a long search for a specific look. Found this lovely item, received a friendly voicemail to thank us for our custom and let us know it was on the way too. Really happy with the quality and service”

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Posted 7 years ago

“Great lights though not installed yet, service from UL always first class , well packaged, good personal service with a very good range of stuff. Always first port of call for lighting stuff.”

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Posted 7 years ago

“I first found and purchased from Universal Lighting about 6 months ago and said then they would be my first 'go to' site for future lighting needs and indeed they are! We purchased two of these wall lamps. We are delighted with them, they are very pretty especially when illuminated. The electrician did find that fitting them and making the electrical connections at the relatively narrow base of the lamp, so that the wiring was not visible, was somewhat fiddly. Once again we were highly impressed by the range of lighting; the prompt attention and delivery,with excellent communication both by phone and email re purchase and delivery; and the recyclable packaging. I really do recommend this company- many other businesses could learn a lot from them.”

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Posted 7 years ago

“The quality and colour (Hot Pink) of my lamp shades were excellent, the delivery came on time and the customer services team were helpful, friendly and very efficiently. I would definately use this company again.”

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Posted 7 years ago

“Wonderful service Chloe-Ann kept us updated every week,until arrival of our beautiful lamp and silk shade. Great British craftsmanship now adorns our lounge..”

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Posted 7 years ago

“The ordering process was easy online, but I wanted to buy bulbs. Mark answered my telephone query very effectively and pleasantly. The lamp arrived swiftly, and was very well packed, enabling no damage. It did take two of us to put it together, but I think if we had been familiar with the instructions I could have done it alone. It is a sturdy lamp. The lamp produces a great light, and the dimmer is a useful addition. Excellent service and value for money.”

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Posted 7 years ago

“Excellent quality product and value for money impressive service would definitely buy again many thanks.”

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Posted 7 years ago

“Perfect, just what we needed for our dining train table lamps. Good quality and price. First class customer service. Thank you”

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Posted 7 years ago

“Really lovely lampshade - the photos on the site are excellent and show this very well. I find it a very attractive semi-update to my old-fashioned bell style that was slowly disintegrating (it had fringes!!). The team at Universal Lighting are fantastic, very friendly and efficient. Despatch was fast and accompanied by lots of updates. The lampshades were packed and protected very well - highly, highly recommend the company! Will definitely be looking to shop from them again.”

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Posted 7 years ago

“I wanted this lantern with a Red flower to match an existing lantern that I had. Following my on-line enquiry, Mark came back to me within 24 hours, I placed the order and was advised of the lead time, Chloe contacted me when it was ready and within 24 hours I had my lantern - so impressed I immediately ordered another one - great service from start to finish - can really recommend this company for customer service and doing what they promise on their website - order with confidence.”

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Posted 7 years ago

“Robust and substantial, this wall light is everything the description promised it would be. Not disappointed at all. Excellent service.”

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Posted 7 years ago

“Very helpful service in answering queries prior to ordering these lights. Arrived on time. Would recommend.”

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Posted 7 years ago

Universal Lighting is rated 5.0 based on 644 reviews