Universal Lighting Reviews

Name: Universal Lighting
Address: Priory Street , ,, Birkenhead
Rating: 4.97

5.0 Rating 643 Reviews

100 %

of reviewers recommend Universal Lighting

5.0

Based on 643 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Universal Lighting 5 star review on 14th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very stylish lamp. Looks great in situ. Customer Service EXCELLENT. I didn't order the correct bulb for the lamp. I was contacted and advised so the correct bulb would come with the order. Universal Lighting will certainly be my go to place when shopping for lighting. Thankyou.”

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Posted 5 years ago

“The chandelier looks great and suits the style of our room. I have to add that the service from Universal Lighting is incredible! They're friendly and so helpful. I called to ask questions before my order and they sorted it. They called me after I placed my order to update on delivery too. Delivery was quicker than I expected - 48hrs when other places quoted weeks or months! I'm usually nervous of using company's online but these guys are great and their lighting is good too!”

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Posted 5 years ago

“Very pleased with wall lights. Well priced. A very nice touch that someone from the Company phoned me to thank me for my order. When the lights arrived there was a letter saying any problems to phone. A Phone Number !A great firm to deal with.”

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Posted 5 years ago

“Quality product at a competitive price, excellent customer service too.”

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Posted 5 years ago

“Not hung them yet but they look fabulous in the box. Customer Service was second to none, excellent company.”

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Posted 5 years ago

“Had an initial problem with this product but a replacement was sent quickly and efficiently. Excellent customer service. Would definitely use this company again”

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Posted 5 years ago

“Really pleased with our lampshades. Initially we ordered the wrong size, but returning was totally hassle free, as was the speed with which the replacements arrived. We also received telephone calls when despatch was imminent. Just a really nice company to do business with.”

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Posted 5 years ago

“Good quality light fitting, looks great, beaten only be the impeccable service provided by the team at Universal Lighting Services. I will be ordering again.”

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Posted 5 years ago

“Excellent customer service. I had a problem with an order and it was solved quickly and efficiently, far beyond my expectations and experience with other companies.”

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Posted 5 years ago

“Couldn’t get these anywhere then decided to call Universal Lighting 1 st class service/ COVID friendly collection point . Won’t bother with anywhere else , 1 st call Universal Lighting after this”

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Posted 5 years ago

“Excellent personal customer service, being in the retail industry your company's attention to detail is second to none, from telephone contact confirmation to a personal Thank you for your custom note from Mark was with out doubt above and beyond customer expectations. The chosen product i purchased was a rather high value light fitting but was more than worth the cost having been very satisfied Thank you Regards John”

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Posted 5 years ago

“I would definitely recommend this company. Great customer service, contacted on day of despatched informing my package would be posted out same day The shade is of excellent quality, will purchase again. Customer Worcester Park, Surrey. Thank u for your great service and product.”

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Posted 5 years ago

“What an excellent product. Beautifully made and delivered within 48 hours by DPD. Many thanks to Chloe-Anne for help in choosing this item . A first class service .”

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Posted 5 years ago

“It has been a pleasure dealing with Universal Lighting. From speaking to George, my first point of contact to Eddie who was extremely helpful. Thank you for your professionalism and friendliness. It’s a rare commodity these days. The kitchen lights we ordered are just what we were looking for and they look lovely. Very good light in the kitchen. I would not hesitate in recommending Universal Lighting.”

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Posted 5 years ago

“The whole shopping experience from pre-order to aftercare was absolutely terrific. The product was value for money and of good quality. I am so pleased how they look in our lounge. What made this shopping experience extra special was the excellent customer care that is bestowed on the customer from start to finish. I will definitely go back shopping if I have another lighting need. Thank you to all the staff who I had contact with. Stay Safe. Katdoe”

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Posted 5 years ago

“Would definitely recommend this friendly,and efficient firm.Their choice of lighting is immense and caters for all price ranges and customer service very helpful and all that is promised is delivered.”

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Posted 5 years ago

“Very pleased with this beautiful chandelier. Also very pleased with Universal Lighting Website as the picture and specification is accurate. Delivery time was exactly as promised and the chandelier was extremely well packed. No breakages. We have previously bought items from Universal Lighting and have always found their personnel to be both helpful and informative. Wouldn't hesitate in recommending both this chandelier and Universal Lighting.”

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Posted 5 years ago

“An excellent product, well made, supported by the best customer service ever. I intact changed my lamp adding the Flambeau shade in preference to the globe. Before finally agreeing the helpful team emailed pictured so I was able to view the lamp with the different shades. I'm loving the lamp which is a feature piece, and to enhance the effect have fitted a Philips hue bulb for remote control.”

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Posted 5 years ago

“It took me very little time to choose these lights as they were what I had in mind. They look lovely black on a white ceiling and showing a warm down light to cosy things up. Wonderful customer service they are so helpful with the detail and when you have completed the order you get a call to say 'thankyou' for the order and to tell you it has been despatched, unheard off. Call me old fashioned but I liked that, lovely staff, you feel that they would lean over backwards to help you, and good for a little joke. I don't know where they have been hiding all my life, I'll remember to give them a call when I next need light fittings. My turn to say thank you.”

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Posted 5 years ago

“Universal lighting provided me with a comprehensive and attentive service. They sorted out my problem very well”

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Posted 5 years ago

Universal Lighting is rated 5.0 based on 643 reviews