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Universal Lighting Reviews

5.0 Rating 510 Reviews

100 %

of reviewers recommend Universal Lighting

Company Reviews

Product Reviews

5.0

Based on 510 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Universal Lighting 5 star review on 14th July 2020

Universal Lighting 5 star review on 8th July 2020

Universal Lighting 5 star review on 7th July 2020

Universal Lighting 5 star review on 23rd June 2020

Sandra Teasdale

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service received was outstanding. Gave lots of help and advice. Order received quickly. Love the lights. When I need lights going forward, they will be my first place to visit.”

Posted 11 months ago

“As it says on the tin, I must emphasise the customer service from the shop are A+”

Posted 1 year ago

“The chandelier is beautiful, we are delighted with our choice. Moreover, the staff at Universal Lighting have been extremely helpful with this and another order we have made. I can't recommend them highly enough.”

Posted 1 year ago

“Excellent items and fantastic customer service, i will be back !”

Posted 1 year ago

“Online query promptly and satisfactorily answered, communication regarding lead time was excellent. Lights just installed and bathroom is transformed! Electrician commented on the quality of these lights and said they were "a joy to work with". Top marks for communication, packaging, delivery time and quality. Highly recommend your company and would not hesitate to purchase from you in the future.”

Posted 1 year ago

“The shade is better than we hoped for, having bought online, excellent quality. The service that we received from Universal Lighting was exemplary with very informative and timely communication.”

Posted 1 year ago

“Sublime customer service as always...”

Posted 1 year ago

“Really pleased overall with the quality of the wall light, the packaging (which had a personal touch inside) superb and the delivery communication. Will definitely be recommending and buying again.”

Posted 1 year ago

“What a fantastic company to deal with! Not only kept in touch but agreed to hold our order to suit us. Brilliant products too”

Posted 1 year ago

“Beautiful wall light. Delivery was quick and the item was very well packed. Will definitely be ordering from this company again.”

Posted 1 year ago

“My review is more about the way in which I was dealt with when I received my lampshade and it was the wrong colour (completely my fault). I cannot fault the company for the way I was handled and the returns and replacement service. I communicated with someone called 'Eddie' who went out of their way to take photos of different colour shades so that I could choose a new one. I am very happy with the replacement shade and would have no hesitation in recommending the company. Thank you”

Posted 1 year ago

“Not the cheapest but you do get to speak to a human. Very courteous company who made sure everything was ok with my order, even a phone call on the day of delivery. Quality costs and as the old adage goes” you gets what you pays for””

Posted 1 year ago

“Even more beautiful in the flesh. Love it! Vibrant colours, very well made and came very well packaged. Great service all round!”

Posted 1 year ago

“Excellent product, easily fitted and works perfectly. The standard of service from Universal Lighting was superb.”

Posted 1 year ago

“This light looks lovely, the opalescent glass really set it off. So pleased with it. Will use universal lighting again, great company.”

Posted 1 year ago

“Purchased one 35cm, and two 25cm round amber glass pendants in antique glass. They are great quality and look amazing. Excellent delivery and customer service too!”

Posted 1 year ago

“Top notch friendly service..I rang for some advice initially, as I'd bought a couple of budget dimmer switches which didn't properly control my kitchen LEDs. After establishing my set-up and confirming the correct dimmer for my needs, Universal then went to great lengths to source the item in my preferred finish. They called back to update me several times while they searching, until they'd located the right item (Which, incidentally, works perfectly). Price was very reasonable too. Highly recommended”

Posted 1 year ago

“Very smart and just the size for my side table - very pleased with it. Customer service was wonderful so rare these days”

Posted 1 year ago

“Love the lights, funky look for over an island unit. Excellent customer service and loved the postcard afterwards. Nice touch”

Posted 1 year ago

“Great customer service. One of my lights was broken when it arrived. The response from Universal lighting to resolve this was excellent. Thank you.”

Posted 1 year ago

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Universal Lighting is rated 5.0 based on 510 reviews