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Unique 1989 Reviews

4.7 Rating 972 Reviews
92 %
of reviewers recommend Unique 1989
Company Reviews Metrics Info
4.7
Based on 972 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Sam Shone
Verified Buyer
“AN ABSOLUTE EMBARRASSMENT! Come home to receive two parcels! Even though I only ordered one polo shirt. One parcel was for another customer showing there personal details, name, address and mobile number on the invoice! Think you’ve broken DPA, confidentiality and GDPR!! It had my address on the front of the parcel but when I opened the parcel it showed a different name and two items I HAD NOT ORDERED! Clearly this means you have another customer which has not received there two items!! My second parcel was a polo shirt which I ACTUALLY ORDERED however the pictures online looked very different! YOU ALSO DID NOT INCLUDE TWO RETURN FORMS WHICH MEANS I HAVE TO NOW DOWNLOAD, PRINT OUT AND PAY FOR THE POSTAGE ON TWO PARCELS! AND THEN ENDED UP PAYING TO DELIVER A PARCEL FOR ANOTHER CUSTOMER - A PARCEL THAT WASNT EVEN MINE! WOULD NEVER RECOMMEND YOUR BUSINESS! I SENT BACK MY PARCEL ON THURSDAY THE 30th NOVEMBER, SPECIAL DAY DELIVERY SO MY PARCEL SHOULD HAVE REACHED YOU ON THE 1ST DECEMBER REFUND MY MONEY ASAP!”
Helpful Report
Posted 5 months ago
Jagdeep Rana
Verified Buyer
“Great quality t-shirt 👌🏽”
Helpful Report
Posted 5 months ago
Eddie Keenan
Verified Buyer
“Fantastic service, ordered my item and received the following day. 10/10 would recommend”
Helpful Report
Posted 5 months ago
Joanne Brown
Verified Buyer
“Speedy delivery, price was great”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Very happy with purchase, item came as described and on time.”
Helpful Report
Posted 5 months ago
Leah King
Verified Buyer
“First time ordering from you. Excellent service, super quick delivery, presentation of items very cool.”
Helpful Report
Posted 5 months ago
Mustafa Hussein
Verified Buyer
“Good collections period item was correct”
Helpful Report
Posted 5 months ago
Jolene Fraser
Verified Buyer
“The hoodie is just as expected, bought as a Christmas present”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Great customer service.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Great customer service thank you so much!”
Helpful Report
Posted 5 months ago
Nicholas Carr
Verified Buyer
“Perfect service and trainers. At a great price. Thank you. 👍🏻👊🏻”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Fast delivery, great product but packaging left a little to be desired, which isn't the first time I have had this issue. The product was packed in a cardboard sleeve which had holes all over it and was ripped and sealed along the edges with what looked like a whole roll of sellotape. It could be better to give a better first impression. Only a small gripe as everything else was great.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Managed to get my hands on New Balance trainers for an incredible price. The trainers arrived in perfect condition THE NEXT DAY with free shipping. Amazing service, can’t fault them”
Helpful Report
Posted 5 months ago
Daniel Mitchell
Verified Buyer
“Very good service and on time”
Helpful Report
Posted 5 months ago
Erbolot Kozhogulov
Verified Buyer
“haven’t got my order yet and it’s been a week”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“I have sent 3 emails now to ask for a refund and no reply. It’s been well over a week. Terrible service!”
Helpful Report
Posted 5 months ago
Emma Pajak
Verified Buyer
“Good discount - quick delivery”
Helpful Report
Posted 5 months ago
Tracey Coleman-Barker
Verified Buyer
“I have emailed the company on several occasions regarding my return parcel and even provided evidence of delivered on 2 November 2023 with Royal Mail but no response at all. I have tried to reach out on social media and still nothing. Can you please refund my money for the returned item? Many thanks”
Helpful Report
Posted 5 months ago
Adrian Aldridge
Verified Buyer
“Nice top and very quick on delivery”
Helpful Report
Posted 5 months ago
Paul Ackers
Verified Buyer
“Great price and quick delivery. Would highly recommend.”
Helpful Report
Posted 5 months ago
Unique 1989 is rated 4.7 based on 972 reviews
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