UK Planning Maps Reviews

Name: UK Planning Maps
Rating: 4.47

4.5 Rating 1,555 Reviews

86 %

of reviewers recommend UK Planning Maps

Company Reviews

Metrics

Info

4.5

Based on 1,555 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About UK Planning Maps:

UK Planning Maps is a quick and easy source of maps and plans for your planning applications. We offer maps in a full range of scales and formats.

Selecting your map is easy. Our website works on all computers, and all browsers – no specialist software is needed.

You can highlight areas in a red or blue boundary and add your own notes.

Most customers place their orders within 3 minutes with our simple online ordering process. Plans are ready to download immediately, whatever time of day you place your order.

With every order we automatically offer 6 free prints of your map in addition to your electronic copy, just select the tick box when ordering.

Visit Website

Phone:

01856 898 022

Email:

enquiries@ukplanningmaps.com

Location:

Unit 9 The Mart Kirkwall KW15 1FL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not use this site. Did not deliver what selected inline then customer services refused to put it right.”

Helpful Report

Posted 6 years ago

“I bought two maps (1:500 & 1:1250) & submitted them to my council's planning department, which told me that they were unacceptable because the street names didn't appear on maps themselves, only as a header; and my adding them by hand wasn't good enough. Eventually, the official relented, but not before causing me an avoidable measure of anger/-uish.”

Helpful Report

Posted 6 years ago

“This is all very well, but how is it that my 35 quid buys me a couple of 'maps' which are actually quite inaccurate? Dimensions wrong and an extension(?) to my house which doesn't exist, and has never existed. Is this classified as faulty goods within the meaning of the Act?”

Helpful Report

Posted 6 years ago

“The map arrived but I had a problem with it . I emailed you 10 days ago - no reply . I have phoned you three times this week , I have not received the promised return call . I think your after sales service is rubbish and I request my money back”

Helpful Report

Posted 6 years ago

“As yet I have not received the 6 free copies so I cannot give a review.”

Helpful Report

Posted 6 years ago

“Sorry to say a very poor experience which mean't I wasted the cost of my first map and had to purchase a second; not intuitive, inability to move map area around, inability to preview before purchase. Did it a few years ago and it was easy - now it is extremely difficult.”

Helpful Report

Posted 6 years ago

“Just another scam site really: poor quality maps ludicrously overpriced. It would be interesting to know what commission they recover from local authorities for providing fairly useless documents to support planning applications.”

Helpful Report

Posted 6 years ago

“This service is terrible and less than poor don't take part be aware. Avoid at all costs. the responses are very arrogant and disrespectful. they really don't give a scooby doo to put a finer point on the actual responses”

Helpful Report

Posted 6 years ago

“The map window was far too small to show any street names and this was not obvious when I placed the order. Not fit for purpose.”

Helpful Report

Posted 6 years ago

“Didn’t have the information / detail I required. A waste of my money”

Helpful Report

Posted 6 years ago

“It looked like I would be able to draw on it electronically but I couldn't. Disappointed.”

Helpful Report

Posted 6 years ago

“The website claimed to sell site plans, but they are not Cad compatible. When asked why they didn't make it clear that their pdf's can't be imported into Cad, I had a very sarcastic message from 'Steve', which means I will never use the service again and will advise my fellow workers not to use them. They then quoted £60 for a Cad compatible file, jokes, bet that wouldn't work either, so won't waste my clients money on one”

Helpful Report

Posted 6 years ago

“Very reliable site. Quick map download. The samday submitted to planning permission and they approved instantly.”

Helpful Report

Posted 6 years ago

“Map was unusable for planning as didn't show north or have scale - had to purchase another from elsewhere”

Helpful Report

Posted 6 years ago

Hi, all of our PDF Maps come with Scale and North, perhaps you ordered a jpg in error? If you would like us to change your map to a pdf please give us a call on 01856 898 022 and we will update this for free.

Posted 6 years ago

“Ordered five days ago the maps sent by email are no good as I asked when I telephoned for the boundary of my property to be outlined in blue which they have done but they have included the pavement as part of the boundary, I paid for the paper maps and requested them to be sent by post plus the originals, five days later I am still waiting as I can adjust your error on these, I am on a time limit, and uk maps had no problem taking my money, and sending me another e mail asking if I'm happy with my maps four days later well I'm still waiting for the maps in the post as I requested this when I rang up to see were the maps are a very off hand woman on the phone told me I have to wait five days well I'm still waiting if I don't recieve them soon I will be asking for refund soon”

Helpful Report

Posted 6 years ago

“provided a plan format that was instantly rejected by East Dumbartonshire Council as not being in the required format. Not property was not marked with red lines as required by planning and street names not referenced. I feel mislead frankly. Waste of money.”

Helpful Report

Posted 6 years ago

“The map didn't show the whole site - just two thirds of it.”

Helpful Report

Posted 7 years ago

“The council claim that the block plan that cost me £15.60 is not detailed enough!”

Helpful Report

Posted 7 years ago

“Its a rip off. I paid £18 for a minute map that the planning department already has. The data for OS was collected at public expense for the army (hence the name). Its then used by a public agency for their records. And I am expected to pay a bot to do 2 seconds to reproduce a tiny bit of it - price £18! I can buy two whole paper maps for that.”

Helpful Report

Posted 7 years ago

“The map cost more than the price advertised on the google search result. The map was inaccurate, failing to recognise that our garden had been sold off and another house build on the site at decades ago. So in short, expensive and inaccurate.”

Helpful Report

Posted 7 years ago

UK Planning Maps is rated 4.5 based on 1,555 reviews