“Very helpful on the phone, which didn't ring for too long. Ross was enthusiastic and seemed willing to offer solutions. He even rang me back to follow up on an enquiry...this is quite rare these dyas.”
We are happy Ross left a good impression on you, James! It's great to hear that the experience was good for you and that you had good communication. We look forward to working with you again in the future
“We were very happy with UK Oak Doors. Sharon was extremely helpful when we visited the showroom and answered all our questions patiently and professionally. She also followed up promptly and efficiently with a number of quotations we requested. The doors and ironmongery we saw in the showroom was high quality and well presented. We were also very happy with the service offered by Sharon's male colleague who phoned us several times to clarify and confirm our order. We would definitely recommend this company to others.”
“Excellent company, very helpful salesperson, very willing to listen and provide the information required, easy order process, looking forward to receiving our new door.”
“I found the doors I wanted at a good price on the website. I received my quote back very quickly which was helpful. I needed to make a few changes and add to my order which was taken care of by the sales team. My queries were also answered with regards to door furniture. delivery times etc. Very pleased all round.”
“We have just bought three more doors from UK Oak doors as we were so pleased with our purchase of two doors some years ago. This week we were impressed by the warm welcome and excellent professionalism of the two employees we met. The service we received was excellent.”
We are so happy to have you as a returning customer and hope to work with you again in the future.
It is always nice to hear you had a warm welcome again.
Thank you for your review
“Trying to get the right combination of doors, Skirting, Architrave etc for our project (full house refurb) was proving to be a nightmare but Ross was incredibly helpful and walked me through everything. The custimer service was great.”
Hi Craig,
Yes, sometimes it can be quite tricky to make sure everything marries up and works for a big project like yours.
I will gladly pass this feedback on to Ross.
Thank you again!
“I’ve been working with Ross to complete my large order.
Ross is knowledgeable, proactive and polite deal with. His has thought about how all the components work together to ensure I get everything I need first time. And has gone looking for alternative solutions when I asked for non standard.
All round a please to deal with. Thank you.”
Hi Timothy,
We heard this project wasn't as straightforward as others, but glad you and Ross managed to come to a solution with everything and we are excited for you.
It would be great to see some pictures when all is done!
Thank you for your review.
“Just ordered my oak 6-panel victorian door. Had issues with the sizing but Ross went above and beyond to help with the problem. Look forward to receiving my door - thank you Ross”
“I’m so glad I phoned instead of completed my order online. Ross was extremely help and took complete ownership to ensure I got exactly the right items I needed at the right price. Can’t wait to get everything fitted.”
Hi Liam,
Always great to hear how our customers are getting on.
I will be sure to pass your feedback on to the team.
Thank you again and we look forward to working with you in future
Thank you for leaving us such a positive we really do appreciate it , I will be sure to pass this on to Ross and the rest of the team.
We look forward to working with you again in the future.
