UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.97

5.0 Rating 1,107 Reviews

99 %

of reviewers recommend UFH Services Ltd

Company Reviews

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5.0

Based on 1,107 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having no underfloor heating in half of our kitchen, UFH were very efficient in booking an engineer appointment to identify and resolve the fault. Doug arrived and explained matters clearly before starting any work and dealt with the issues as and when they arose. He was very mindful of the surrounds, was careful, diligent and had a pride in the standard of his workmanship and soon identified the source of the problem, before rectifying it. Doug was an excellent advert for the UFH company, as was Vicki from the administration, organisation and follow-up point of view. I have no hesitation in recommending their services.”

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Posted 5 years ago

“Even though our under floor heating was beyond repair. The service from UFH was excellent, from booking the appointment to arrival of engineer. Everything from pricing to identification of the problem was clearly explained. In fact the engineers visit made us aware of the potentially hazardous under floor heating that had been installed. Definitely recommend UFH Services Ltd.”

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Posted 5 years ago

“Doug did a brilliant job in tracing, neatly uncovering, and fixing the fault. He also supplied and fitted a new thermostat. He was cheerful, polite, and we would certainly recommend UFH on this experience.”

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Posted 5 years ago

“Brad came bang on time, found the fault, fixed it, cleaned up and was gone very quickly. Very professional and our floor is now working perfectly. I would recommend to anyone. We're really glad that we found UFH.”

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Posted 5 years ago

“Having had a freezing cold stone floor all winter in our bathroom I was delighted to have been put in touch with UFH and can now look forward to warm feet every morning ! Extremely efficient, prompt and friendly service from all at UFH. Thank you very much.”

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Posted 5 years ago

“Big friendly Doug tackled a difficult job with enthusiasm and care.....leaving a broken system working again and a tidy kitchen. He and Vicky in the office are highly recommended for their warm and helpful service.”

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Posted 5 years ago

“Great service from UFH. Great customer service both on the telephone from Vicky and the engineer Brad who fixed the problem. We now have fully working heated flooring throughout our kitchen but wouldn’t hesitate to use them again if we need to. Area left clean and tidy and everything fully explained. Definitely recommend!”

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Posted 5 years ago

“100% brilliant!. UFH in all respects is probably the easiest, most professional company we have ever dealt with about anything! Vicky and Brad are friendly and knowledgeable and over 10 years have efficiently solved problems caused by initial poor installation by the builder. Underfloor heating can be daunting and repair options can seem limited and expensive so do call Vicky for honest advice and answers. We cannot recommend this company highly enough - if there was an award they would win it! Brad was here yesterday and here we are raving about them - how often does that happen these days?”

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Posted 5 years ago

“Our underfloor heating stop working, I contacted UFH and the whole process was excellent from start to finish. Very efficient booking system, Brad the engineer arrived on time, located the fault and repaired it with in 2 hours and left area clean and tidy! Very happy customer!!”

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Posted 5 years ago

“Excellent service hard to think how it could be improved. Room left very tidy after completion. Default was difficult to find but job finished in 3.5 hrs well done Bradley. Ray”

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Posted 5 years ago

“Excellent service from start to finish, first time fix, super friendly staff. Doug the engineer was great.”

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Posted 5 years ago

“Fantastic job done by Doug. I’m currently shielding from Covid still and was put straight at ease with measures he put in place. Once job was completed he carried out a secondary check where another potential fault was identified and delta with. Place was left clean, tidy and good service provided would recommend Doug and the company.”

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Posted 5 years ago

“Very impressive slick outfit who do what they say, when they say and how they say, and, they ring for payment before the engineer has had a chance to put on his seatbelt!! I have no problem with this as it is what was agreed and well worth paying for, so in conclusion , roll on UFH!!”

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Posted 5 years ago

“100% happy with the service. Had a fault in the heating called UFH and from start to finish couldn’t have asked for better service. A very professional, clean and tidy repair.”

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Posted 5 years ago

“I can't recommend UFH highly enough. We have two underfloor circuits, both of which haven't been working for almost 5 years (they are 9 years old). For some reason I presumed they would be impossible to fix. I came across the UFH web pages almost by accident and saw that they were confident about being able to fix almost any problem. I contacted them by email and Vicky called me within the hour and explained to me how they worked, and reassured me that most jobs are able to be fixed. Before agreeing to book them in I checked out this review website and saw lots of positive comments. I, therefore, felt sure that this was a company worth trying. I booked a site visit. Doug, our engineer, was a pleasure to have in the house. He quickly located the problem in both circuits (one a thermostat issue, the other related to poor tiling). He took a tile up, fixed the cable and let me know how to put a new tile down so that the problem would not repeat. Both circuits were tested and shown to me to be working. On completion of the job I also received photos of the job and thermal images of the system in operation. I can't believe I didn't get UFH around sooner. These are experienced professionals who know their business inside out. Thank you Vicky and Doug!”

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Posted 5 years ago

“Vicky was awes9me throughout and Doug was very careful from a COVID perspective and an extremely pleasant visitor to my home. Obviously UFH’s technical competence is second to none. My floor had been compromised at fitting but uFH still went the extra mile to try and get it going. A brilliant service.”

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Posted 5 years ago

“Doug was excellent and Covid compliant with Mask etc at all times. Very easy to arrange visit and all went very smoothly. Thanks!”

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Posted 5 years ago

“Strong recommendation. This is a great service - saves SO much disruption, cost and time searching for underfloor wiring breaks! UFH - provided a clear view of costs before the visit - were efficient at making/confirming the booking and - provided a friendly and efficient service. Brad very helpfully guided me through new thermostat controller operation too. Thank you!”

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Posted 5 years ago

“Professional from the start. Booked in, turned up early and had the job done in less than 2 hours. Would highly recommend.”

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Posted 5 years ago

“What a great company and great service. We thought we were going to have our tiles ripped up in our bathroom and new underfloor heating mats fitted. Fortunately we came across UFH and they removed one tile and fixed the fault. Would have no hesitation in recommending them both the booking service and engineer were fantastic”

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Posted 5 years ago

UFH Services Ltd is rated 5.0 based on 1,107 reviews