UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.97

5.0 Rating 1,107 Reviews

99 %

of reviewers recommend UFH Services Ltd

Company Reviews

Metrics

Info

5.0

Based on 1,107 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every person I spoke to along the way to getting my flooring fixed were polite and helpful. It was so much easier than I was expecting! The price I felt was very reasonable and the service on the day by a chap call Brad was exemplary. He explained the process and what was going to happen so I wasn’t too shocked to have a concrete hole in my lounge. Everything was tested and fixed within a few hours. Absolutely a gold star review for this company.”

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Posted 3 years ago

“Excellent service, kept me informed throughout, highly professional and reassuring. Very clearly experts in what they are doing - price reasonable considering distance travelled and time spent.”

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Posted 3 years ago

“Superb service, very quick and saved our company considerable amount of time and money by avoiding having to replace a finished tiled floor!!”

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Posted 3 years ago

“It was diagnosed very quickly as being the thermostat and not the floor and the wires underneath so it saved time and having to get the floor up 🔝”

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Posted 3 years ago

“Great result and very good ambience between the customer and the Electrician of UFH”

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Posted 3 years ago

“Very helpful advice by phone leading to prompt visit by engineer, knowledgeable and friendly, explained the work clearly, completed quickly. Great service - good price. Thank you.”

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Posted 3 years ago

“Really great service from Vicky and Brad. Brad really knows his stuff. Found the fault and fixed it immediately. He then set up the controller and so on. Very good.”

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Posted 3 years ago

“On time, tidy, and very professional. Brad is a star!”

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Posted 3 years ago

“The technician arrived and within minutes located 2 spots / 2 matts that failed to operate. The cut into the floor was minimal. He instructed the carpenter how to cut through and rewired the matts to the circuit breaker. All was done professionally, and the wooden tiles were reinstalled perfectly. Bottom line - outstanding service, and very professional.”

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Posted 3 years ago

“Brad was excellent. Sorted the problem in no time. Very happy thank you.”

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Posted 3 years ago

“The technician was very personable knowledgeable and very efficient in his diagnosis and repair. He gave good advice about the thermostats in the other rooms too.”

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Posted 3 years ago

“I would definitely recommend this company. The engineer was really friendly and helpful, he quickly diagnosed the problem with the thermostat and promptly replaced it. He then patiently showed me how to use the new thermostat and set up my timings. I now have working UFH in my bathroom for the first time in ages. Vicky and the other people I spoke to in the office, were really helpful and communicated really well. All in all a great services.”

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Posted 3 years ago

“UFH have been amazing, they were so knowledgeable, quick, efficient, tidy, communication was excellent - I couldn't recommend them highly enough.”

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Posted 3 years ago

“So quick and efficient. Very happy!”

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Posted 3 years ago

“Solved the problem quickly. Excellent communication and customer service from beginning to end. Would highly recommend.”

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Posted 3 years ago

“Very helpful and efficient services. Highly recommend”

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Posted 3 years ago

“Arrived on time. As advised and kept up to date by Vicky at UHU. Doug the engineer located the two faults using some amazing equipment. Fixed both faults. Hooray… with relatively little disturbance. Now got functioning heating. Was terribly worried that it might not be fixable. Was worth pursuing fixing the mats as at times I wondered if I would need replace with electric panel heaters, as advised by my electrician. Thank you”

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Posted 3 years ago

“Prompt, on time arrival. Good communication from the team on what to expect and when to expect it. Professional tradesmen who worked quickly and efficiently. They cleaned up afterwards and bagged up the rubble ready for me to dispose of as described by the operator who booked in the call out. They have successfully fixed 2 heat mats on 2 separate occasion in different parts of the house for different faults. 100% success rate for me! It’s a lot cheaper than a whole new tiled floor and all the cost and mess involved with a major job like that. Would recommend.”

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Posted 3 years ago

“Very professional service. Good communication from Vicky before and after. Prompt, friendly and efficient on the day and left no mess. Would recommend.”

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Posted 3 years ago

“We were notified Doug was on his way on the day and arrived in a timely manner. Identified the issue we had and fixed the heating with this one visit. Very friendly and customer focussed engineer who provides a very professional approach to his work and cares about delivering a 'great customer experience'. Also explained what had been done wrong by the initial people that had installed the heating system and what else was required when our builders come back to finish off the external work required as the issue is under our bath. Thanks Doug for a quality please of work”

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Posted 3 years ago

UFH Services Ltd is rated 5.0 based on 1,107 reviews