UFH Services Ltd Reviews

4.98 Rating 700 Reviews
100 %
of reviewers recommend UFH Services Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5.00 out of 5

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Anonymous  // 01/01/2019
We had developed an underfloor heating issue in our kitchen. One side had stopped heating. We phoned UFH and was booked in for the following week.
Brad the heating engineer turned up and got straight into the job. He was freindly ,professional, curtious and skilled at what he did. He knew straight away what the problem was and how to solve it.
Brilliant service , highly recommended!!
Posted 4 months ago
Great service from Doug. He found the problem in our utility room immediately, left no mess and was courteous, knowledgeable and polite. Thankyou.
Posted 4 months ago
Big thank you to Doug & Vicky. The process was easy & simple right from the start. The fault was quickly located & repaired with the minimal amount of tile removed.
Posted 4 months ago
Engineer Doug arrived and within a few minutes had traced the fault and suggested the remedy. It was all completed within a couple of hours. No mess, no fuss and worth every penny. First class work and customer service.
Posted 4 months ago
Having had our new floor fitted, it developed a fault.

UFH were quick to get an appointment booked in with Bradley handling our query.
Bradley was great - quickly identifying the problem and resolving it.

A pain free and quick resolution totally worth the money.
Posted 4 months ago
So nice to deal with a professional customer based company.
The process from the initial phone call through to the completed repair was straight forward and speedily completed. The fault was quickly diagnosed and repaired by Brad who then demonstrated that all was ok by showing me the heating working with his Infra red camera, only one tile needed replacing which was done shortly afterwards and all is working well.
Highly recommend UFH
Posted 4 months ago
Excellent quick and efficient service. Diagnostic proved it was a fault with an old repair. The new repair only removed a single tile and was working within an hour. Thank you.
Posted 4 months ago
We were very happy with the service we received from UFH. Diagnostic service showed that the problem was with thermostat and control box. Thermostat replaced there and then

Brad is really knowledgeable and experienced, as well as friendly and helpful. He explained things to us really clearly, and gave us tips on making the most effective use of our heating.
Would recommend to anyone having problems with underfloor heating
Posted 4 months ago
Highly recommended. The engineer found it difficult to find the fault as there was also an electrical fault, as well as a break in the underfloor heating. But he resolved the matter to our satisfaction.
He was very professional and he knew what had to be done once he got round all the other issues. Our underfloor heating is now working.
Posted 5 months ago
Excellent speedy service, from reporting the issue to it being solved. Would definitely recommend.
Posted 5 months ago
First class service right from initial phone call with Vicky through to completion of repair. Customer service, communication, transparency of pricing, punctuality, quality of workmanship are all exceptional. The people at UFH have got everything right and I recommend them without reservation. If, like me, you were uncertain about where to go to get your underfloor heating repaired, don't be.....these people are really good.
Posted 5 months ago
Excellent company to do business with.
From my enquiry Vicky explained the procedure and cost. Brad the technician arrived promptly and quickly located the problem. Very pleasant, professional. Job completed and left clean and tidy.
Brad doesn`t need any weight training with the amount of tools/equipment carried! I`m delighted with the job after being anxious.
Posted 5 months ago
Just had a repair to my bathroom underfloor heating.
Engineer Bradley phoned to advise when he would arrive. He quickly assessed and repaired the fault and left the bathroom perfect.
A Really lovely guy, very knowledgeable, thorough and efficient.
Well done UFH, wonderful service.
Posted 5 months ago
UFH were a dream to do business. Vicky in the office was helpful and efficient. She explained the process and fixed pricing system. She kept us informed all the way through. Our engineer arrive on time and proved to be helpful, pleasant and effective. Diagnosed the fault quickly and got it fixed. Clean tidy and very knowledgeable. Even showed us how to set up the new programmer. Great company to do business with.
Posted 5 months ago
great service fixed in an hour
Posted 5 months ago
Top services from A-Z.
Saved me time, money, left clean and provided with top class help and advise.

Many thanks
Posted 5 months ago
Went above and beyond for me, such a breath of fresh air after having a dodgy builder, they have the right equipment, keep you informed throughout, follow-up calls and they worked in personal time to sort everything out for me. Absolute pleasure to have them at my home and now I have fully operational UFH, wow roll on the cold weather that’s all I can say, oh and thanks again what a great bunch of people.
Posted 5 months ago
The UFH specialist (Bradley) was on time, professional, friendly and was helpful in solving a badly installed UFH system. He left with us feeling happy and safe that it's now resolved My initial enquiry was picked up very quickly by Vicky and all parts of the process was smooth. Thanks!
Posted 5 months ago
I am a man of few words

Suffice to say Brad left us happy 5 star buddies. Xx

Posted 5 months ago
Excellent company. From the initial call with Vicky and the appointment yesterday. Brad arrived on time. Great personality and extremely professional. Fantastic job. We were anxious and had no reason to be so. Minimal disruption and Brad did a great repair. The Fenlon’s
Posted 5 months ago
UFH Services Ltd is rated 4.98 based on 700 reviews