“What an outstanding firm. We have used them twice in the past month and they have provided first class repairs. Communication prior to the visits was very clear, Doug the technician was punctual, friendly and efficient. He was able to make both repairs with very minimal disruption to the tiled floors. I highly recommend this firm.”
“Dug was punctual, efficient, friendly, fixed the problem, left the bathroom clean and tidy and overall a lovely chap. Highly recommend this company for their communication prior to the appointment and then Dug was an absolute star.”
“First class service from start to finish. Vicky reassured me that they could sort out my underfloor heating, which had recently stopped working. I didn’t have to wait long for Doug, one of UFH’s engineers to come and diagnose the problem, and fix it. Highly skilled, clean and courteous. Very pleased with the service. Can’t recommend highly enough.”
“We had developed an underfloor heating issue in our kitchen. One side had stopped heating. We phoned UFH and was booked in for the following week.
Brad the heating engineer turned up and got straight into the job. He was freindly ,professional, curtious and skilled at what he did. He knew straight away what the problem was and how to solve it.
Brilliant service , highly recommended!!”
“Engineer Doug arrived and within a few minutes had traced the fault and suggested the remedy. It was all completed within a couple of hours. No mess, no fuss and worth every penny. First class work and customer service.”
“So nice to deal with a professional customer based company.
The process from the initial phone call through to the completed repair was straight forward and speedily completed. The fault was quickly diagnosed and repaired by Brad who then demonstrated that all was ok by showing me the heating working with his Infra red camera, only one tile needed replacing which was done shortly afterwards and all is working well.
Highly recommend UFH”
“We were very happy with the service we received from UFH. Diagnostic service showed that the problem was with thermostat and control box. Thermostat replaced there and then
Brad is really knowledgeable and experienced, as well as friendly and helpful. He explained things to us really clearly, and gave us tips on making the most effective use of our heating.
Would recommend to anyone having problems with underfloor heating”
“Highly recommended. The engineer found it difficult to find the fault as there was also an electrical fault, as well as a break in the underfloor heating. But he resolved the matter to our satisfaction.
He was very professional and he knew what had to be done once he got round all the other issues. Our underfloor heating is now working.”
“First class service right from initial phone call with Vicky through to completion of repair. Customer service, communication, transparency of pricing, punctuality, quality of workmanship are all exceptional. The people at UFH have got everything right and I recommend them without reservation. If, like me, you were uncertain about where to go to get your underfloor heating repaired, don't be.....these people are really good.”
“Excellent company to do business with.
From my enquiry Vicky explained the procedure and cost. Brad the technician arrived promptly and quickly located the problem. Very pleasant, professional. Job completed and left clean and tidy.
Brad doesn`t need any weight training with the amount of tools/equipment carried! I`m delighted with the job after being anxious.”
“Just had a repair to my bathroom underfloor heating.
Engineer Bradley phoned to advise when he would arrive. He quickly assessed and repaired the fault and left the bathroom perfect.
A Really lovely guy, very knowledgeable, thorough and efficient.
Well done UFH, wonderful service.”