UENI Reviews

Name: UENI
Address: 7, Bell Yard, London, 7, Bell Yard, London, London Borough of Islington
Rating: 4.29

4.3 Rating 425 Reviews

83 %

of reviewers recommend UENI

Company Reviews

Metrics

Info

4.3

Based on 425 reviews


Shipping & Delivery
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appreciate the tech support rendered when editing the website”

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Posted 1 year ago

Hi, Thank you very much for your feedback. We are glad to hear that you are happy with our service. Please do not hesitate to contact us if you need help :) Kind regards, UENI

Posted 1 year ago

“Gus was knowledgeable and helpful, and I appreciate that. However, apparently the things I was looking for are not offered - at least not at my level.”

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Posted 1 year ago

Hello there, Thanks for leaving your feedback. Your comments are very important to us. In case you need further with your website, please do not hesitate to reach out via email or live chat. We'll be glad to help you! Also, I will be sharing your kind words with Gustavo! Regards, UENI

Posted 1 year ago

“UENI has been a huge help to my business as I've been trying to put my wix website together for months. I've felt so overwhelmed by the process. I saw that they were offering lifetime hosting and would put your website together for you. I was worried it would be too good to be true! But that hasn't been the case. You can contact them directly over chat and get someone to help you immediately. You essentially just proof read and finish details to suit your specific business and badabing badaboom. My website is the closest it's ever been to being done. I just have to add some more product details and I should be good to launch! Thanks UENI. Way to come in clutch!”

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Posted 1 year ago

Hi Chelsea! Thank you so much for taking the time to leave us a review and providing feedback. We really appreciate you being part of UENI. In case you need help with your website, please, don't hesitate to reach out via email or Live Chat so we can continue to help you with your website! All the best, The UENI team.

Posted 1 year ago

“Professional customer service”

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Posted 1 year ago

Hi there, Thanks so much for taking the time to share your review with us! If there's anything else we can do to improve your 4-star experience and turn it into a 5-star one, please don't hesitate to let us know. We're always here to help while also being open to improving any way we can. Kind regards, UENI

Posted 1 year ago

“support was very helpful and knowledgeable about UENI products”

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Posted 1 year ago

“Melanie was very Helpful. The only thing I hate are minor glitches of the website. Now that is on the website end. Not Melanie fault at all. I have been using y’all for awhile and I enjoy the customer service and I always get quick service when something is wrong!! Thank you Again. But Melanie gets 5stars it’s just the website errors that get the 4stars”

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Posted 1 year ago

“Great service. Quick response to questions and answers to the actual questions without trying to sell me something I don't need”

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Posted 1 year ago

“It's like a miracle because your services are so great and the prices are such great value for money”

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Posted 1 year ago

Hi Digital Qcubes, Thank you very much for taking the time to share your positive feedback! If there's anything we can do to further improve your 4-star experience into a 5-star one, please let us know! Feel free to email us at help@ueni.com or log into your ueni.com account and start a Live Chat conversation. Our team is available for real-time support on Monday to Friday, from 9am to 8pm EDT. Kind regards, UENI

Posted 1 year ago

“To tell the truth I didn't believe the price deal but have to say that my experience has ben on the whole very positive and can certainly confirm that EUNI do exactly what they offer. The Delivery Call on Zoom was excellent and took me through what I needed to know so that I can fine tune my new website. The only small improvement I can suggest is to lower the Delivery Call reminders as these are too many and became a little tiresome. If someone has paid to receive a call to see their new website then they will be there on time and waiting to see their new website. Overall though and excellent offer.”

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Posted 2 years ago

Hi Dave, Thanks for taking the time to share your review and experience with UENI so far! We apologize for the continual reminders. The delivery calls are an integral part of the process so we simply want to ensure that every client takes advantage of this call. Your feedback is very much appreciated and will be shared with the team! In the meantime, should there be any other questions, concerns, and/or requests, especially so we can turn your 4-star experience into a 5-star one, please don't hesitate to let us know. You can email us at help@ueni.com or log into your ueni.com account and start a Live Chat conversation! Best, UENI

Posted 2 years ago

“Ueni is very helpful they do lots to help you start off your website. by doing teams call and assiting you when you. Customer service is always available to chat to if you need help.”

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Posted 2 years ago

Thanks for your kind words! We’re very grateful for customers like you and hope you stick with us for years to come!

Posted 2 years ago

“So far so good”

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Posted 2 years ago

Hi there! Thanks a lot for leaving a review, please don't hesitate in case you need assistance with your website. You can send an email at help@ueni.com or jump in Live Chat anytime :)

Posted 2 years ago

“customer service is very good they are back in contact within 24 hours”

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Posted 2 years ago

“Great online support and very easy to use site builder. However, as I am a photographer, the gallery section is very limited, in that, it's not possible to create individual galleries for weddings etc. It would also be great to be able to share individual online albums with clients for them to access and share with family and friends, via a link to their specific album.”

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Posted 2 years ago

“UENI is a very simple platform to use and they provide you with professional support along the way. They respond to chat very quickly. Support is very reliable when scheduling and keeping appointments to make sure you get maximum exposure for you website.”

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Posted 2 years ago

“It was hard at first, but then found it easier as I got useto it.”

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Posted 2 years ago

“Amazing website for the price.”

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Posted 2 years ago

“Really easy to set up, use and update my website. Customer support is excellent as is the versatility of the website design. The only reason for not being 5 stars is the lack of an effective blog option (there is a workaround but it doesn’t allow comments/interaction)”

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Posted 2 years ago

“Great customer service, I have had plenty of jobs via the website and the pro features are definitely worth it. Could do with a bit better advertising across Google etc. But overall really good”

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Posted 2 years ago

“Price is great delivery not so much Hard to get a person no refunds Easy hosting though”

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Posted 2 years ago

“Being a ueni customer was easy firstly my web site was created in minutes I was ready to meet new customers at the click of a button”

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Posted 2 years ago

UENI is rated 4.3 based on 425 reviews