Gift and Wrap Reviews

Name: Gift and Wrap
Address: Galleria, 18, Market Place, Hexham, Northumberland
Rating: 4.55

4.6 Rating 360 Reviews

89 %

of reviewers recommend Gift and Wrap

Company Reviews

Product Reviews

Metrics

4.6

Based on 360 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Gift and Wrap 5 star review on 6th February 2026

Karen Weir

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello are you sended me wrong item. Still waiting for money back.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re sorry for the initial issue with the incorrect item. As confirmed in our email correspondence, this has now been resolved and a full refund has been issued. We appreciate your patience while this was sorted. Kind Regards, Gift and Wrap

Posted 3 months ago

“The charms I ordered arrived quickly and were exactly what I wanted.”

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Posted 3 months ago

Thank you for your review! We’re pleased to hear your charms arrived quickly and were just what you were looking for. We really appreciate you taking the time to share your feedback. Kind Regards, Gift and Wrap

Posted 3 months ago

“My order arrived very quickly-thanks”

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Posted 3 months ago

Thank you for your review, Kerry! We’re glad to hear your order arrived quickly and really appreciate you taking the time to share your feedback. Kind Regards, Gift and Wrap

Posted 3 months ago

“Beautiful sisters charm bracelet with lovely detail and great quality. It’s meaningful, and looks even better in person. A perfect gift for my sister — highly recommend.”

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Posted 3 months ago

Thank you for such a lovely review! We’re delighted to hear the charm bracelet was just right and even better in person. It’s wonderful to know it made a meaningful gift for your sister. Kind Regards, Gift and Wrap

Posted 3 months ago

“Really pleased with the charm I purchased. The size was perfect and it looked really nice.”

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Posted 3 months ago

Thank you for your kind review! We’re so pleased to hear you were happy with the charm and that the size and finish were just right. Kind Regards, Gift and Wrap

Posted 3 months ago

“Super quick and easy to order, arrived in a timely manner and free delivery.”

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Posted 3 months ago

Thank you for your review, Gillian! We’re pleased to hear the ordering process was straightforward and that your order arrived promptly. We really appreciate your feedback. Kind Regards, Gift and Wrap

Posted 3 months ago

“Great order thanks”

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Posted 3 months ago

Thank you for your review, Jackie! We’re glad to hear everything went well with your order and appreciate you taking the time to share your feedback. Kind Regards, Gift and Wrap

Posted 3 months ago

“Ordering on the site was so easy delivery was fast lovely gift”

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Posted 3 months ago

Thank you for your review! We’re pleased to hear you found the website easy to use and that your gift arrived quickly. We really appreciate your feedback. Kind Regards, Gift and Wrap

Posted 3 months ago

“Excellent job”

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Posted 3 months ago

“Absolutely love them ❤️ fantastic christmas present from my boyfriend couldn't leave a review until now as wasn't allowed to see them till christmas day 🥰”

Gift and Wrap 5 star review on 26th December 2025

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Posted 3 months ago

“Arrived ok and was wrap ok, wife liked gift”

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Posted 3 months ago

“Item was as described, sent quickly and packaged well.”

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Posted 3 months ago

“Two charms purchased - a blue gecko and a red glass koi. Beautiful charms with gift wrap box. Arrived in good time. One was for a friend and the other for me for Christmas 🙂”

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Posted 3 months ago

“Very impressed with the whole experience, thank you.”

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Posted 3 months ago

“This 3 star review is slightly unfair as the item was dispatched in good time but unfortunately has been sent to 3 different sorting offices and still not arrived in time for christmas so it’s hard to give a higher star rating”

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Posted 3 months ago

“Purchased a ring just before Christmas. Came in 2 says. Excellent quality. Very good service. Website user friendly and simple. Bought from GiftnWrap previously Bought wrong size. Very efficient exchange service. Highly recommend from my experience.”

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Posted 3 months ago

“Arrived quickly, beautifully wrapped, lovely”

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Posted 3 months ago

“Did what it says on the tin, came on time, lovely packaging, yummy sweets.”

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Posted 3 months ago

“Lovely wrapped thank you”

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Posted 3 months ago

“I was a bit worried as thought I was buying from Pandora… I needn’t have worried brilliant delivery and service .. and their of course real x”

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Posted 3 months ago

Gift and Wrap is rated 4.6 based on 360 reviews