Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 8,922 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 8,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Twinings 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

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“Couldn’t drink water without twinnings, Love the flavours”

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Posted 1 month ago

“.I have used this company a few times and keep returning as they are reliable and delivery was quick”

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Posted 1 month ago

“My favourite tea, tried lots of brands, twinnings is the best. I drink gallons of tea a week. So much choice, I like the superblends best x”

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Posted 1 month ago

“So easy to order Twinings tea online and always quick delivery. Love the fruit & herbal teas.”

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Posted 1 month ago

“Russian Caravan Tea has been my Sunday morning tipple for nearly 50 years. being supplied by Twinings two or three times a year is second nature.”

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Posted 1 month ago

“LOVELY SELECTION OF TEAS. I always buy twinings teas the flavoured tea was bought as a present - not always available in supermarkets so was lucky to buy it direct from you.”

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Posted 1 month ago

“My wife loves this green tea and can't get anywhere else,arrived very quickly thanks.”

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Posted 1 month ago

“I was sopleased when i discoved that you supply Jacksons Sencha Green tea, i have been using it for about 10 years and used to be able topurchase it in the supermarkets, so was sad when it was removed. So thankful i can orderfrom you as its te best Green tea”

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Posted 1 month ago

“Great, super fast delivery.”

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Posted 1 month ago

“Best tea on the market, their herbal teas are second to none.”

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Posted 1 month ago

“Perfect :)”

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Posted 1 month ago

“Great products, the website has such a wide range.”

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Posted 1 month ago

“Love this tea, a little lighter and refreshing, with the green and black tea mix!!! Highly recommend”

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Posted 1 month ago

“I purchase direct from Twinings if I cannot find the teas I want from local Supermarkets. Same price, sometimes offers direct from Twinings. My favourite tea brand. Always appreciate when Tea Rooms, cafes, Pubs serve Twinings Teas! This purchase for Decaf Earl Grey Tea Bags. We love the Earl Grey Loose Tea, making a pot around 4pm, if out or on holiday in the UK, Earl Grey is our choice. Recently increased the decaf consumption,health reasons. The decaf being more gentle on the human body system, eg wakefulness and waterworks! The flavour of the decaf is still as good as, I suspect creating decaf loose leaves Earl Grey would be impossible!? Twinings is our favourite, and my best friend's favourite , too. We introduced her to Twinings years ago!”

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Posted 1 month ago

“I ordered nine boxes of tea bags, each one with 120 tea bags on a Thursday. Whilst the standard delivery service is stated to be five to seven working days, I received my order on the Monday, so just three working days. Fantastic service.”

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Posted 1 month ago

“I haven't tried all the different teas in the wellbeing and wind down collection yet, but have enjoyed those I have tried. As well as enjoying their flavours, I am hoping that they may improve the quality of my sleep and increase my sense of well-being but cannot comment on that yet.”

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Posted 1 month ago

“Very fast delivery. Love the bioblends camomile and mint and fennel but suspect they have been discontinued as the camomile were being sold off :-(”

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Posted 1 month ago

“Tea is excellent and the wee personal tins are gorgeous and so handy.”

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Posted 1 month ago

“I love twining teas”

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Posted 1 month ago

“Everything was great, as usual. I'm merely wondering what the problem is to get the Osmanthus Green Tea back in stock. I feel I've been waiting for ages.”

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Posted 1 month ago

Twinings is rated 4.7 based on 8,922 reviews