Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 8,945 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 8,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Tea is excellent and the wee personal tins are gorgeous and so handy.”

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Posted 1 month ago

“I love twining teas”

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Posted 1 month ago

“Everything was great, as usual. I'm merely wondering what the problem is to get the Osmanthus Green Tea back in stock. I feel I've been waiting for ages.”

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Posted 1 month ago

“Very high quality strong flavour and pyramid-shaped bags so no 'papery taste' from the tea bag.”

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Posted 1 month ago

“A very nice gift. I will definitely recommend it to others.”

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Posted 1 month ago

“Twinings is the king of teas!!”

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Posted 1 month ago

“Great service - always delivers on time!”

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Posted 1 month ago

“Five stars says it all. The whole process was quick and painless.”

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Posted 1 month ago

“Delicious teas and didn't have to wait too long for them!”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“Realized that there is non of that customs nonsense when ordering to EU, so decided to grant myself couple caddies for ease of storage. Have tried different takes on their classics but originals really are the best!”

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Posted 1 month ago

“My favourite tea brand!”

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Posted 1 month ago

“quick delivery and everything went smoothly. good tea.”

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Posted 1 month ago

“Fantastic tea and service from Twinings. Buy from england a couple of times a year. The best tea in the world. Can’t find the same quality in Denmark.”

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Posted 1 month ago

“Lovely teas in all flavours. I always drink a sleep one before bed and it seems to help lots with getting to sleep.”

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Posted 1 month ago

“The tea was lovely, but the box & parcel were damaged when arrived”

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Posted 1 month ago

“Dank an Twinings für den wundervoll aromatisierten Plummy Earl Grey und eine besondere, unvergleichliche tea- time.”

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Posted 1 month ago

“I am autistic and the only things I can drink are these Cold Infuse bags. I buy several varieties every few weeks. I went onto the website today to see ONLY TWO FLAVOURS! My two favourites, pomegranate & elderflower and strawberry, watermelon and lemon, have disappeared from the website! 😩 This is terrible. I have no idea what I’m going to do now as I am unable to drink anything else. If I’d had some kind of warning or notice, I could have bought several hundred pots on a credit card or something. But now I am stuck.”

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Posted 1 month ago

“I live in the USA, but I still order from the Twinings UK site because they have a MUCH better selection, great customer service, and somehow deliver faster than Twinings USA.”

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Posted 1 month ago

“Helpful when the website was causing problems, rapid delivery, quality product.”

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Posted 1 month ago

Twinings is rated 4.7 based on 8,945 reviews