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Twinings Reviews

4.7 Rating 8,958 Reviews
92 %
of reviewers recommend Twinings
4.7
Based on 8,958 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Twinings Reviews
I had to find new flavours as my orange & lotus flower has been discontinued. I ordered 3 new flavours. The mango & lychee is my favourite, really refreshing. The lemon is ok, the ginger is too hot. I’ll stick to gingerbread biscuits.
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Posted 2 months ago
Thank you for everything ... i love your tea and your countries ! God save twinings ! ❤️
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Posted 2 months ago
Amazing hot chocolates really good customer service ordered many times 😀
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Posted 2 months ago
Over the top
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Posted 2 months ago
Lovely flavours. Lots of choice. I enjoy each flavour I bought. Have previously bought from the Twinings shop in London and supermarket. Delivered on time. Will definitely buy Twinings again.
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Posted 2 months ago
Lovely tea, very slow dispatch, so probably wouldnt buy direct again
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Posted 2 months ago
Absolutely my favour afternoon drink. Reminds me of a childhood taste of a mint sweet called Murray Mints.
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Posted 2 months ago
Twinings teas are always fresh and good flavoured. I regularly buy breakfast, afternoon, earl grey, lady grey as loss teas and tea bags of various herbal offerings.
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Posted 2 months ago
Excellent transaction, as always, fast dispatch and delivery of my favourite Vanilla tea. Many thanks :).
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Posted 2 months ago
Quality teas delivered reliably for a reasonable price. So easy to manage orders online
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Posted 2 months ago
Lovely tea, delivered on time
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Posted 2 months ago
Easy to order on line.
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Posted 2 months ago
Green and black tea blend is a favourite of mine. Increasingly more difficult to buy in supermarkets so ordered direct from Twinings. Easy order process and delivery was prompt. Please do not discontinue this product!
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Posted 2 months ago
It was lovely to pick and mix lots of different teas in order to try them all. What a brilliant idea.
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Posted 2 months ago
When in Norway I found Twinings Raspberry & Pomegranate tea bags. Unable to find them in any nearby UK shops I ordered direct from Twinings. I received a prompt, well packaged delivery.
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Posted 2 months ago
as i can no longer find the variety of tea bags in the shops, that I prefer, i order in bulk from Twinings
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Posted 2 months ago
Great products and fast delivery 👍🏻
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Posted 2 months ago
Lovely selection of teas , plus you can get to taste the teas in their shop in the Strand.
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Posted 2 months ago
I live in America, but I have my tea shiped from londons Twinings. The tea bags just feel differant and the tea steaps darker. So the english just get tea right.
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Posted 2 months ago
I buy these tea bags for a friend who will not drink any other tea as they are superior. They are not available in our local supermarkets.
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Posted 2 months ago
Twinings is rated 4.7 based on 8,958 reviews