TutorChase Reviews

Name: TutorChase
Address: TutorChase, 71-75 Shelton Street, London, TutorChase, 71-75 Shelton Street, London, London
Rating: 4.93

4.9 Rating 754 Reviews

99 %

of reviewers recommend TutorChase

Company Reviews

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4.9

Based on 754 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About TutorChase:

TutorChase delivers elite online tutoring and premium revision resources for IB, A-Level, AP, GCSE, IGCSE, and UK & US university admissions. Rated the #1 premium international tutoring company, we’re trusted by thousands of students across 100+ countries.

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01865306636

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info@tutorchase.com

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Anonymous

Anonymous // 01/01/2019

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“Ana was amazing! She understood the way I would answer questions well to help me in the best way she could. She was encouraging which helped my confidence a lot while also giving really useful feedback. Her tutor sessions were planned and organised and she was extremely thorough. I would definitely recommend her!”

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“Robert began tutoring me in October of Year 13, after I had fallen behind in A-level Physics. In just 6–7 months, he helped me cover the entire course with a clear study plan, mock tests, and excellent explanations of complex topics. He is one of the most organised and supportive tutors I’ve ever had, and his guidance gave me the confidence I needed for my exams. Thanks to his help, I was accepted into the engineering program at university that I had hoped to get into. I’d highly recommend him to anyone looking for a dedicated and knowledgeable tutor.”

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“It is a pleasure to recommend Robert as a physics tutor. He is patient, organized, and highly knowledgeable. Over the past year, he worked with our daughter several times a week, providing detailed assignments and mock exams to prepare her for A-levels. Thanks to his support, she gained confidence, excelled, and was accepted into her chosen university. We are truly grateful for his dedication and wholeheartedly recommend him to any student wishing to excel in physics.”

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“Ms. Jessica has been great with walking me through problems step by step. I started off unsure about the English section of the SAT, but after just 1 session my confidence increased. Learning with Ms. Jessica has also been a great experience. Everything is organised very well with each student getting a student tracker to keep track of lessons, summaries, problems we solved and extra problems. So far I have had an amazing experience and plan on continuing my lessons with Ms. Jessica.”

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“He is a very organised, dynamic teacher that is patient and kind.He is skilled and helps students understand how to tackle challenges effectively and easily.”

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“Emilia had an incredibly positive impact on my studies in Economics for IB. She astutely judged the level of knowledge I was already at and my areas of weakness, and helped me target them effectivey and immediately. Very friendly and understanding of any disruptions or schedule changes, she gave valuable feedback and I saw significant improvement in my answer writing. Altogether Emilia was instrumental in helping me increase my scores and boost my confidence in the subject.”

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“Ms Farah helped me a lot during my summer holiday and put in a lot of effort before and after class time. She made me understand IB biology better ☺️😆”

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“Serena is an absolutely phenomenal SAT tutor; truly a master of her craft. Under her guidance, I skyrocketed from a 1200 to a 1520+, a transformation I never thought possible. Her teaching blends razor-sharp strategy, deep insight into the exam, and an ability to make even the toughest concepts crystal clear. Every session was electrifying, and her methods didn’t just improve my score, they revolutionised the way I think about the SAT. Simply put, Serena doesn’t just tutor - you excel under her.”

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“Mr. Maitra provided excellent support to Will with his Biology EE and IA. His support was consistently very tailored and targeted and his detailed reports and recommendations could be easily implemented. Mr Maitra was adaptable to changes in session times and rapid in providing feedback and reports which helped us to structure Will's time over his holidays. Will mentioned that he had developed a good rapport with Mr. Maitra and his style was engaging, responsive, easy going but focussed. I would have no hesitation in recommendating Mr. Maitra or using him again. Many thanks.”

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“Really really great teacher, explains everything properly, is very patient and gives me time to understand the subject properly.Relates to the student and manages to get me to understand concepts that i wouldn’t have otherwise understood in school. 5 Stars”

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“Explains concepts and how they come to be in a digestible way. Encourages students to ask for help. Also polite and friendly.”

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“Thanks to morrismeihua 5 @ gmail . com ,I got my money back.”

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“I was initially scheduled a trial lesson about three weeks ago with a TMUA tutor, Gemma. I showed up to the classroom, waited the whole hour- and she never showed up! I messaged her on WhatsApp to tell her I was waiting in the classroom, and emailed the client manager, Michael to alert him of the incident. She only messaged me later that evening (the lesson was scheduled in the morning) to apologize, claiming she was ill. After rescheduling the lesson, and deciding to go ahead with her as a tutor after, I spent the entire week going back and forth with Tutor Chase trying to figure out how to book lessons, and pay. No one was helpful. I called numerous times on different days and no one answered. I contacted them on WhatsApp and was told someone would reach out to help me further. Nobody did. After I finally managed to pay for 9 session hours, intended to be spread over 6 lessons, I was told my chosen tutor, Gemma would reach out to me with booking details. I was told that paying for the package would 'secure Gemma as my tutor', but the opposite happened. After initially not receiving any booking link to book the sessions I had paid for, I contacted Gemma twice on separate occasions to ask her for booking details. I waited 3 days, and she didn't reply, despite seeing her online on Whatsapp numerous times, including when I first sent the message. I contacted my client manager, Michael, expressing my dissatisfaction with the fact I paid the money on the basis I would have Gemma as a tutor, yet she had not even responded. I was told she was removed from the service, yet she is still on their website?. In addition to this, I was offered a new tutor, Jay, last week as compensation. The same incident has happened- I have not been contacted by anyone to book at least a trial lesson let alone the sessions I have paid for. I have constantly had to reach out to Michael to get things sorted, and even then, nothing has been sorted. I have requested a full refund 2 days ago, and haven't even had an acknowledgement on getting a refund, my first email asking for a refund was completely ignored and instead Michael told me he would 'reach out to Jay again'. Thinking I might get a response, I called again, but still no response. It's been three weeks and counting since this whole ordeal began, my exam is in 3 weeks, and all I have received is an appalling standard of service. I am fed up of the constant back and forth, the poor communication between both tutors, and admin, and am still awaiting an immediate refund. I am astounded by my treatment by TutorChase and would advise everyone to avoid this company at all costs. You pay £585 (as you can't even have adhoc lessons and have to pay for a package!), and after that, no one even tries to communicate properly with you. Take your money elsewhere, and don't waste your time with TutorChase!”

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“Mr Rasheed is very good at explaining the topics in a way that I don’t only know how to use them but also understand why they work and how they come to be, so that I can create a bigger picture of the topic. He is good at making the lesson not only productive but also keeping a calm atmosphere where learning is easy and interesting instead of a bothersome and mundane task. He also shows an effort in making sure his student understands the topic completely by asking after having explained something or asking a question concerning the topic to check the level of understanding. All in all I can say that he is a good tutor who does his job well and thoroughly.”

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“When my son began his IB English course, he was scoring 5 out of 7, so I decided he needed extra support. After searching for a tutor, I found Silvia Codita because of her rich experience in tutoring and teaching IB English. Since starting lessons with Silvia, my son has shown remarkable improvement. His scores quickly rose to consistent 6s, and in his last term, he achieved a 7 in IB English. Her teaching style is well-structured and organized, making it easier for my son to grasp complex concepts. He really enjoys working with Silvia—she is firm yet humorous and approachable, and she knows how to make English engaging. Most importantly, she knows how to motivate him to do his best. I would highly recommend Silvia to anyone looking for an outstanding IB English tutor.”

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“It was a great first session. I felt comfortable with Ms Jessica, and I felt like her tips around how to answer different types of questions really made me feel more confident when answering them by myself.”

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“I think that she is very nice and helpful in the tutoring sessions and gives good advice on how I can improve. At times, the work needed to be completed at home afterwards is quite a lot but it is manageable”

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“Jake is a great tutor. Lessons helped Usman prepare well for IB exams and I saw a clear improvement in him. Outside of the lessons Jake communicated well and lessons were always on time as scheduled. Overall I would definitely recommend Jake to other students.”

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“Working with Jake was incredibly valuable. He was very good at explaining complex stuff and making it easy to understand. He would also be available via WhatsApp whenever I needed help with a question. A few quicker responses to these questions would have made his tutoring even better. Overall, his clear, patient explanations boosted my confidence and understanding, and I’d recommend his tutoring.”

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“Working with Jake helped me improve a lot in Physics SL—he explained each concept clearly and concisely and made sure I did a lot of practice questions. In the end, I managed to achieve a 7 with his support!”

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TutorChase is rated 4.9 based on 754 reviews