True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 2,092 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“After having an illness arise whilst living in New Zealand, my initial contact with the 3rd party that take care of claims seemed like I might not get refunded but after putting through the claim I got my expenses back which was great. It was done quick and was very easy. Good peace of mind having the cover, especially with the Traveller pack that includes lots of activities to provide broad cover. I also just extended my cover which again was easy and not an option available on many other (if any) insurance companies. This is designed for travellers and fits the bil perfectly.”

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Posted 5 years ago

“I've used True Traveller several times and the experience has always been very smooth. Recommended by a good friend, I've also done the same with other travellers and they agree with the convenience of using True Traveller's services. Will keep using it in my trips in the future for sure!”

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Posted 5 years ago

“The biggest advantage of True Traveller is that you can get it when you're already travelling which can be very helpful when you get stuck somewhere like in these times. Their coverig is really good and you can customize it”

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Posted 5 years ago

“The biggest advantage of True Traveller is that you can get it when you're already travelling which can be really helpful in case you get stuck somewhere like in these times. Their coverige is very good and you can choose the one that suits you most”

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Posted 5 years ago

“During these difficult times I was struggling to find an insurance provider still selling policies to people who are still travelling. Luckily I came across true traveller where I spoke to a very helpful person on the online chat, who assured me that I could still purchase a policy.”

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Posted 5 years ago

“The process of buying an insurance was easy to follow and complete.”

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Posted 5 years ago

“Incredibly efficient, quick and easy to use. During these trying times, it came as a big relief to be able to be insured whilst already travelling abroad.”

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Posted 5 years ago

“Easy to get a quote even though I’m already travelling. Reasonable rate”

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Posted 5 years ago

“True Traveller is a true travellers friend. Easy to use and flexible enough to match most peoples requirements. And for peace of mind it's great value for money. Definitely recommend it to my friends.”

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Posted 5 years ago

“I took out 2 years of worldwide cover to use whilst living in Canada. Quick and easy to use website, very informative policy details that were sent out and really good pricing for what is included in the policy.”

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Posted 5 years ago

“In comparison to competition, very simple to use. I like that the info for each individual aspect of the policy is searchable immediately next to the item. We'd all like everything to be cheaper, but at least you don't get a bundle of extra taxes when it comes to payment. I hope it's just as easy should a claim ever need to be made. Recommended. Thumbs up.”

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Posted 5 years ago

“Excellent service, super easy website and quick and easy to understand. I highlight recommend :)”

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Posted 5 years ago

“I needed to get cover extended whilst travelling. True Traveller made that very easy and even gave me a discount.”

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Posted 5 years ago

“Quick and easy use of their online platform and flexible options for long term travellers on the go. No claims submitted yet, so can't comment on that aspect of the service.”

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Posted 5 years ago

“So happy with the price of my coverage and service as well! For someone who is currently in Mexico longer than anticipated (due to COVID-19) to be able to actually get insurance while I'm here to cover me for everything else has really given me peace of mind! Won't hesitate to extend with True Traveller if needed ☺️”

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Posted 5 years ago

“Great service. Claims have been quick and easy to process, even when in a different time zone and when travelling. I have extended my policy as I am travelling for longer. It was easy and done online within minutes.”

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Posted 5 years ago

“I have taken out insurance for my family with True Traveller a few times. They are excellent and highly recommended.”

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Posted 5 years ago

“Very easy manage to website and helpful customer service team! Comprehensive cover - in fact the only cover I have been able to obtain for my voluntary work”

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Posted 5 years ago

“I found true traveller very helpful and straight forward to fill out. True traveller met my needs with regards to travel insurance and the price was not so bad either. All in all I will recommend true traveller to friends and family.”

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Posted 5 years ago

“Luckily, I've never had to submit a claim so I can't say anything about that but what I can say is that customer service is brilliant : they are fast and efficient.”

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Posted 5 years ago

True Traveller is rated 4.8 based on 2,092 reviews