Trifibre Reviews

Name: Trifibre
Address: 17 Boston RoadGorse Hill Industrial Estate, Leicester
Rating: 4.86

4.9 Rating 1,208 Reviews

97 %

of reviewers recommend Trifibre

4.9

Based on 1,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Trifibre:

Trifibre Containers, as it was then known was established in 1981 originally as a partnership between David Bisiker and Nigel Cox. Trifibre began making fabricated fibreboard boxes out of a small factory on Glenbarr Avenue in Leicester. Since then Trifibre Ltd has developed and progressed into a highly respected, innovative casing solutions designer, manufacturer and supplier to many industry sectors. Nigel Cox took sole ownership in 2006 and Trifibre Ltd now occupies a 70,000sq ft. premises in Leicester which enables us to design and manufacture quality casing solutions and plastic moulded products with unrivalled service levels and lead times at competitive prices.

We specialise in working with major blue chip organisations and individuals. Trifibre has one of the largest and most diverse range of experience and products in the casing industry. Manufacturing flight cases that meet military specifications and certified cases, bespoke plastic cases, complex bespoke metal containers, cnc routed foam inserts, plastic presentation cases, made to measure metal fabrications, wooden packing crates, padded bags and much more! Contact our friendly and knowledgeable sales team today to see how we can help you.

Visit Website

Phone:

0116 232 3166

Email:

info@trifibre.co.uk

Location:

17 Boston RoadGorse Hill Industrial Estate
Leicester
LE4 1AW

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Trifibre 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Next day delivery! I was well impressed with there service, you get update emails, so you know what's happening to your order, it turned up next day, well packaged, will buy from them again if I need to. Many thanks to all the staff!”

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Posted 3 days ago

“Great service great quality and arrived on time five stars”

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Posted 3 days ago

“Customer service was friendly and quick to answer my questions. Overall, I’m really happy with the experience and would definitely order from them again. 5/5 stars!”

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Posted 4 days ago

“Had a custom made case and it was worth every penny! Made to the exact specification sent.”

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Posted 4 days ago

“Always a speedy response, great communication and product quality.”

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Posted 4 days ago

“I ordered an ip67 case. Sensible price. Ideal for purpose. Delivered pretty quickly. Couldn't ask for more really, all together good service. I haven't had much chance to test the item do far, but it looks like a quality bit of gear”

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Posted 1 week ago

“does what you would expect. bulky but strong”

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Posted 1 week ago

“Up until my latest order i was very happy with Trifibre. However I have just tried to buy another MAX430 Camera Case. Last time i bought, which was a year ago it cost £77.40 inc VAT. This time the website told me it would cost £87.37 inc VAT. I put it in the basket (I do appreciate prices have gone up) when i went to checkout I realised that VAT was again being added to the £87.37 making £104.84 an increase of over £27 an increase of 35%. Price confirmed when I spoke to customer services. Thats to much. Made worse by the email I recieved the day after placing the order offering me a discount of 15% if I used TRIBF2024. I have now opened a trade account with another manufacturer. Shame I liked their recycled boxes.”

Helpful Report

Posted 2 weeks ago

Hi Keith Thanks for your feedback. We apologise for the confusion caused during your most recent purchase. Since your review, we’ve spoken to you over the phone and clarified the issue that arose following a website update. Unfortunately, a glitch meant the price appeared to be the same with or without VAT until checkout. We completely understand how frustrating this must have been and are sorry for any inconvenience it caused. The discount email you received was part of our Black Friday sale, which, as you mentioned, started the day after your purchase. This was purely unfortunate timing, but as discussed, we’ve applied the sale price to your order and refunded the difference to your card. We value your support and wanted to ensure you didn’t miss out. We truly appreciate your patience and understanding and if there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you again for choosing Trifibre!

Posted 1 week ago

“Absolutely fantastic. Lorna was amazing! The product was actually better than I expected! It was just what I needed to case my lighting. Have used Trifibre before for previous custom build cases and will definitely buy again in the future”

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Posted 1 month ago

“Helpful and reliable supplier.”

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Posted 1 month ago

“Fantastic as always.”

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Posted 1 month ago

“So far very pleased with product. Lightweight and very easy to transport drum hardware. All fits in perfectly”

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Posted 1 month ago

“Great case for the money, exactly what I need”

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Posted 1 month ago

“Customer service was great and the product was even better!! GREAT value for money!!”

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Posted 1 month ago

“Trifibre is obsolutely amazing......always responded to my call.....always ontime with my supplies. There is always room for improvemnt but i would not change a thing.....thank you Trifibre for supporting us, and keep the good customer service you always provide.”

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Posted 1 month ago

“Fast Delivery, Impressed with the challenger range.”

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Posted 2 months ago

“Oustanding product and telephone support. Forget Pelican products, trifibre is better, cheaper stronger but more importantly they care. Highly recommended for international touring.”

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Posted 2 months ago

“Really impressed at how quickly dispatched and delivery the order was. Products were as described.”

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Posted 2 months ago

“Case was delivered with marks on outside Not the end of the world but when you buy something new you expect it to be free from marks Reason for the low score I contacted tribe about it. The ask to see picture then blanked me So poor customer service and sub standard gear 2/5”

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Posted 2 months ago

“Great service and super fast delivery. Very pleased with the product and buying experiance.”

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Posted 2 months ago

Trifibre is rated 4.9 based on 1,208 reviews