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Trifibre Reviews

4.9 Rating 1,135 Reviews

97 %

of reviewers recommend Trifibre

Company Reviews

Product Reviews

4.9

Based on 1,135 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Trifibre:

Trifibre Containers, as it was then known was established in 1981 originally as a partnership between David Bisiker and Nigel Cox. Trifibre began making fabricated fibreboard boxes out of a small factory on Glenbarr Avenue in Leicester. Since then Trifibre Ltd has developed and progressed into a highly respected, innovative casing solutions designer, manufacturer and supplier to many industry sectors. Nigel Cox took sole ownership in 2006 and Trifibre Ltd now occupies a 70,000sq ft. premises in Leicester which enables us to design and manufacture quality casing solutions and plastic moulded products with unrivalled service levels and lead times at competitive prices.

We specialise in working with major blue chip organisations and individuals. Trifibre has one of the largest and most diverse range of experience and products in the casing industry. Manufacturing flight cases that meet military specifications and certified cases, bespoke plastic cases, complex bespoke metal containers, cnc routed foam inserts, plastic presentation cases, made to measure metal fabrications, wooden packing crates, padded bags and much more! Contact our friendly and knowledgeable sales team today to see how we can help you.

Visit Website

Phone:

0116 232 3166

Email:

info@trifibre.co.uk

Location:

17 Boston RoadGorse Hill Industrial Estate
Leicester
LE4 1AW

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Trifibre 4 star review on 18th March 2024

Trifibre 5 star review on 1st February 2024

Trifibre 5 star review on 18th December 2023

Trifibre 5 star review on 12th December 2023

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Trifibre 5 star review on 20th November 2023

Charlie Garrick

67

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For some reason Challenger leave a label on the TR139 cases that is very difficult to remove before you can fit your own label. This is time consuming and annoying. it seems odd to supply cases where you can fit your own label and then make it difficult to remove the manufacturers label without detergent, hot water and lots of scraping. Otherwise the cases are good.”

Posted 6 months ago

“Received my order damaged, bound to happen because very little protection from flimsy cardboard box. no protection what so ever would of benefited from hard cardboard lateral sides for protection.”

Posted 7 months ago

“Good product, but failure to reply to e-mail is a negative. I signed up for newsletter but did not recieve the promised discount on my order.”

Posted 9 months ago

“Product is fine but still awaiting invoice from company i have requested many times”

Posted 10 months ago

Good afternoon Thank you for your order and for taking the time to leave us some feedback! We really appreciate your patience with receiving your invoice and hope you can accept our apologies for the delay, we have been working on some system changes but we hope to have it with you by tomorrow. Please don’t hesitate to contact our team on 0116 232 3166 if you have any queries at all and we will be happy to help. Kind Regards Trifibre

Posted 10 months ago

“430 standard cases are excellent, strong but not too heavy. Tool tidy in the tool case version came away from lid on first use. Hot glue didn’t seem to have taken to the fabric. Reglued myself applying hot glue to fabric first, has held so far. Rivets might be the better approach but then not waterproof.”

Posted 2 years ago

“I ordered a 24x24” bass drum case for around £80. The case is decent for the money. It’s no ‘hardcase’ but it’ll stop scratches. It’s actually about 28” deep which might cause a problem down the line but for now, it’s fine. It also took 2 weeks longer than expected to arrive so this is why it’s getting 3*. I would still buy from trifibre.”

Posted 2 years ago

Hi Matt Thanks for your valued feedback! We really appreciate it. It's great to hear you are pleased with your new drum case. Just to explain about the overall size of the case, you can find our sizing chart in the 'Specification' section on the page that details the "Actual Internal Sizes" of each drum case. For your drum (24″ Ø x 24") the internal dimensions of the case will be 27.5" Ø x 28" deep. Please ensure you check this chart when ordering so that you know which size to choose to suit your specific drum. We are sorry to hear that the delivery took longer than you expected, we try to ensure all made-to-order items are despatched within 7-10 working days (approximately 2 weeks). Next time you make an order feel free to call or email the office at any time for more information on expected delivery dates or to ask if we can improve on our manufacturing time for you! Thanks again for taking the time to leave us your comments and we look forward to hearing from you again. Kind Regards Trifibre

Posted 2 years ago

“The wrong picture of the item was displayed against the item I bought. The bag shown had a grey 'mock fur' lining but the actual item has a plastic lining. The price was good regardless, but I was led to believe I would be receiving a higher quality product. Disappointing.”

Posted 2 years ago

“I have no problems with the company, apart from not being advised of the size and weight of the case.”

Posted 2 years ago

Hi David Thank you for taking the time to leave us your feedback. Firstly, please accept our apologies that you were not aware of the size of the case beforehand, we are sorry to hear that this was not the size range you were looking for. We will be adding the dimensions of this case to the listing as soon as possible. If we can be of any assistance please contact us at info@trifibre.co.uk. Kind Regards Trifibre

Posted 2 years ago

“The Trifibre website gives only limited information about the Gardeners stool but the telephone customer service team did their best to help although their colleagues in accounts were rather slow to answer. Eventually, we were disappointed to find that the price quoted in a well known gardening weekly did not include VAT and, as it was not modified for disabled, it was not possible to reclaim VAT if you were disabled.”

Posted 2 years ago

“I haven't received the order yet. Don't know where to log in to find out the order status :(”

Posted 3 years ago

Hi Rodolfo Thanks for your feedback. We are currently working on an account log in that will provide order statuses for custom and off the shelf products. We hope to launch this in the next few months. Kind Regards

Posted 3 years ago

“fast and efficient service. Thank you”

Posted 3 years ago

“Trifibre is a good company to deal with but some of the products I have purchased recently have some areas of poor workmanship”

Posted 3 years ago

“It supplies drum cases in various sizes but unfortunately they aren't as good (in my opinion) as Le Blond. They seem to use a thinner gauge polymer and consequently the case is less stiff . This is my first Trifibre case so future use may change my opinion.... send me another review in a year's time!”

Posted 7 years ago

“Hi, last week you sent a message saying I had a parcel for delivery from you, you gave the option to have it delivered to a neighbour so I ask it to be delivered to number 20 next door, there hasn't been any parcels delivered to that address. Today I received this email asking out reviews but I cannot answer this as I don't have any parcels from you, can you please look into the delivery about this parcel. Thanks. M.Morland”

Posted 8 years ago

“The case was well made and sent in good time This was then spoilt by the incessant emailing of the company regarding other products they sell I never signed up for these emails which I considered as spam and it took me three attempts to stop them over a period of about two weeks of which I saw at least one every two days despite trying to unsubscribe I find this company a good manufacturer but a poor communicator on the unsubscribing side choosing not to act or ignoring my attempts to stop their emails”

Posted 8 years ago

Trifibre is rated 4.9 based on 1,135 reviews