Tree2mydoor Reviews

Name: Tree2mydoor
Address: 151 The Rock, Bury, Lancashire
Rating: 4.74

4.7 Rating 12,993 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 20th April 2025

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We found the website easy to use, and the information about the plants was clear and helpful. It was obviously designed so even those of us who don't have green fingers could work out what we were buying! There was clear communication via email about our order status and it was delivered in perfect condition on the day we had asked for. My only criticism would be of the delivery driver who managed to miss several large notices about keeping the box upright and laid it on it's side outside my parents front door. However fortunately because the plant was so well secured in the soil there was no damage.”

Helpful Report

Posted 1 year ago

Hi Corinne, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our website user-friendly and the plant information helpful. We appreciate your feedback regarding the delivery driver, and we're glad to hear that the plant arrived in perfect condition despite the mishap. We always aim for a seamless experience from start to finish, so your feedback is important to help us resolve these issues. If you ever need assistance in the future, don’t hesitate to let us know at care@tree2mydoor.com. We’re always happy to help!

Posted 1 year ago

“After a first delivery ‘ no show’ the team at Tree 2mydoor were very quick to make sure the replacement was delivered safely. Thank you”

Helpful Report

Posted 1 year ago

Hi Alison, Thanks so much for taking the time to leave us your review. We're delighted to hear our Customer Service team was able to resolve the problem with your delivery promptly for you, and apologise for the issue caused by our courier. We always go above and beyond for our customers, and if we can be of further assistance, please let us know at care@tree2mydoor.com. We're always happy to help!

Posted 1 year ago

“Great service and beautifully wrapped rose. Lovely gift.”

Helpful Report

Posted 1 year ago

Hi Deborah, Thank you so much for your fantastic 5-star review! We're delighted to hear that you loved the rose and found our service to be great. It's always our goal to provide lovely gifts that make special moments even more memorable. If you ever need assistance or have questions in the future, please don't hesitate to let us know at care@tree2mydoor.com. We're always happy to help!

Posted 1 year ago

“Very healthy plant delivered as promised to my friend following her loss.”

Helpful Report

Posted 1 year ago

Hi Linda, Thank you so much for your lovely 5-star review! We're so glad to hear that the plant arrived healthy and as promised for your friend during such a challenging time. It's wonderful to know it will serve as a meaningful gesture of support. If you need any assistance or have questions in the future, please feel free to reach out to us at care@tree2mydoor.com. We're always happy to help!

Posted 1 year ago

“I purchased a memorial rose for my friend who just lost her mum. Such a lovely idea and a gift that will always be there through the years, growing from strength to strength as a reminder of her lovely mother still always with her.”

Helpful Report

Posted 1 year ago

Hi Nicola, Thank you so much for your heartfelt 5-star review! We're truly touched to hear that you chose a memorial rose as a gift during such a difficult time. We're confident it will serve as a beautiful reminder of your friend's mother, for a very long time. If you need any assistance or have questions in the future, please don’t hesitate to reach out to us at care@tree2mydoor.com. We're always happy to help!

Posted 1 year ago

“Tree arrived. Perfect. The greeting card was missing, l let them know and it was posted out 1st class the next day, arriving in time for a friends birthday. Happy customer”

Helpful Report

Posted 1 year ago

Hi Glennis, Thank you for your wonderful 5-star review! We're thrilled to hear that your tree arrived perfectly and that we could promptly resolve the greeting card issue for you. It’s great to know it made it in time for your friend's birthday, and sorry it was missing in the first place. If you ever need assistance with past or future purchases, please let us know at care@tree2mydoor.com. We're always happy to help!

Posted 1 year ago

“Excellent products, excellent service.”

Helpful Report

Posted 1 year ago

Hi Elaine, Thank you for taking the time to review tree2mydoor.com and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. As a small, independent business, we appreciate your feedback and if you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 1 year ago

“The ordering process was easy. Delivery updates were very good. The plant was a gift and recipient commented on how good the packaging and presentation was. The plant itself, a jasmine, exceeded expectations, it was very healthy and a very good size. I would definitely recommend and order again.”

Tree2mydoor 5 star review on 6th February 2025

Helpful Report

Posted 1 year ago

Hi Shelley, Thank you for your fantastic 5-star review! We're delighted to hear that the Star Jasmine plant has exceeded your expectations. We're confident it will bring alot of beauty top its surroundings, for a long time to come. Your recommendation means a lot to us, and we look forward to serving you again in the future. If you have any questions or need assistance in the meantime, let us know at care@tree2mydoor.com. We're always happy to help.

Posted 1 year ago

“The Teee was delivered exactly in the time frame that was intimated in messages prior to deliver. The tree was delivered I good condition. The only down point was when we lifted it out of the box it arrived in, two small growing lemons fell off the tree as we were lifting it out. Otherwise we were very happy with the delivery thank you”

Helpful Report

Posted 1 year ago

Hi Patricia, Thank you for your lovely 5-star review! We're delighted to hear that your lemon tree arrived in a timely manner and in good condition. We appreciate your feedback regarding the lemons that fell off during unpacking. While it's always disappointing to lose fruit, we're glad that overall, you were happy with your delivery. If you need any further assistance or have questions about caring for your tree, please don’t hesitate to let us know at care@tree2mydoor.com. We're always happy to help!

Posted 1 year ago

“So pleased with the service. Delivered on time with gorgeous packaging that delighted my parents who received it as a gift. The extra support offered in caring for the tree was also welcomed and made the gift feel special. Would highly recommend this company”

Helpful Report

Posted 1 year ago

Hi Janette, Thank you for your wonderful 5-star review! We're thrilled to hear that our service met your expectations and that the packaging delighted your parents. We always want to ensure our living gifts live long, healthy lives and appreciate your comments regarding the extra care information. Thank you so much for recommending us, and if we can be of further assistance, please let us know at care@tree2mydoor.com. We're always happy to help!

Posted 1 year ago

“Rose bushes in loving memory a sad thing to buy but I've brought 4times for lost loved ones and everyone is always so happy. Especially in the summer months sitting with the beautiful bushes taking time to think.”

Helpful Report

Posted 1 year ago

Hi Georgia, Thank you so much for sharing your lovely review with us! We're deeply touched that you chose our rose bushes to honour your loved ones and we share your sentiment. We're happy we're able to provide a lasting memorial of them, for you. If you ever need anything or have questions, please let us know at care@tree2mydoor.com. We're always happy to help!

Posted 1 year ago

“Prompt delivery, excellent service, my friend loved the rose plant, would highly recommend.”

Helpful Report

Posted 1 year ago

Hi Joanne, Thank you so much for your fantastic 5-star review! We're so happy to hear that the Happy Retirement rose bush gift arrived promptly and that your friend loved it! Your recommendation means a lot to us, and we look forward to being of service to you again soon. In the meantime, if you ever have any questions or need assistance, please let us know at care@tree2mydoor.com.

Posted 1 year ago

“I bought the tree for my daughter, she has here own garden and I wanted to give her something that is personal between us that will be there after I'm gone. Thanks”

Helpful Report

Posted 1 year ago

Hi Bernice, Thank you so much for your lovely review and 5 star rating. We're truly touched that you chose a tree as a personal gift for your daughter—what a beautiful way to create lasting memories together. Knowing that it will hold a special place in her garden means the world to us. If you have any questions or need any assistance, please don't hesitate to let us know at care@tree2mydoor.com. We’re always happy to help!

Posted 1 year ago

“Purchased a rosebush for my friend. She was delighted with it. Arrived in a timely manner and gift wrapped , which was a nice touch.”

Helpful Report

Posted 1 year ago

Hi Sandra, Thank you for your lovely 5-star review! We're thrilled to hear that your friend was delighted with the rosebush, and we're glad it arrived in a timely manner and beautifully gift-wrapped. It's always our goal to add that special touch to our customers' gifts. If you ever need assistance or have any questions, please don't hesitate to let us know at care@tree2mydoor.com.

Posted 1 year ago

“A most efficient and attentive service. The rose was of high quality and the presentation and packaging was of a high standard. The company responded positively and effectively to my queries. A most wonderful service. Well done .”

Helpful Report

Posted 1 year ago

Hi Marilyn, Thank you for your amazing 5-star review! We are so pleased to hear that you found our service efficient and we're pleased to know that the Fab at 40 rose met your expectations in quality and presentation. We strive to provide excellent customer support, and we appreciate your feedback. If you ever have any questions or need assistance in the future, please feel free to let us know at care@tree2mydoor.com.

Posted 1 year ago

“Lovely website, easy to order. Shipping options were a little confusing, but I got there in the end!”

Helpful Report

Posted 1 year ago

Hi Joanna, Thank you so much for your fantastic 5-star review! We’re glad to hear you found our website easy to navigate and that you were able to figure out the shipping options. Your feedback is invaluable, and we’re always looking for ways to improve the ordering experience. If you need any assistance or have any questions in the future, please don’t hesitate to let us know at care@tree2mydoor.com.

Posted 1 year ago

“Tree was beautiful presented, arrived very quickly and efficiently.”

Helpful Report

Posted 1 year ago

Hi Bethany, Thank you so much for your wonderful 5-star review! We're thrilled to hear that the tree arrived on time and well presented. Your satisfaction is incredibly important to us, and we're very happy to know we met your expectations! If you have any questions or need assistance in the future, don’t hesitate to let us know at care@tree2mydoor.com. We’re always happy to help!

Posted 1 year ago

“Great Lemon tree, this will make a great present. Very healthy when taking it out of the box, really good shape too plus a small lemon on it. So easy to order and came within a few days, I would use Tree2mydoor again and recommend you use them too. I was especially pleased to read we have a warranty and I've signed up for monthly tips to help keep it looking good.”

Helpful Report

Posted 1 year ago

Hi Linda, Thank you so much for the glowing 5-star review! We’re thrilled to hear that your lemon tree arrived in great shape and is already sporting a small lemon. It’s wonderful to know you found the ordering process easy and that you appreciate our warranty and monthly tips! We do everything we can to support you in the care of your new tree. If you have any questions or need assistance in the future, feel free to reach out to us at care@tree2mydoor.com. We’re here to help!

Posted 1 year ago

“Very pleased with my rose.”

Helpful Report

Posted 1 year ago

Thanks again, Pamela, for taking the time to review tree2mydoorcom. We really do appreciate it and hope the Fab at 60 rose is enjoyed for a long time to come. We look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.

Posted 1 year ago

“Very good all round no complaints!”

Helpful Report

Posted 1 year ago

Hi Linda, Thank you for your fantastic 5-star review! We're delighted to hear that your experience with us was a good one, and that you have no complaints. Your satisfaction means the world to us! If you ever have any questions or need assistance in the future, please let us know at care@tree2mydoor.com.

Posted 1 year ago

Tree2mydoor is rated 4.7 based on 12,993 reviews