Tree2mydoor Reviews

Name: Tree2mydoor
Address: 151 The Rock, Bury, Lancashire
Rating: 4.74

4.7 Rating 12,993 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 20th April 2025

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice rose, delivered exactly on time with nice card.”

Helpful Report

Posted 3 years ago

Hello Sir Christopher, Thank you so much for taking the time to review Tree2mydoor.com, and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 years ago

“I have used Tree2mydoor on many occasions for memorial roses, sadly for colleagues who have had loved once pass away. The service has always been excellent and rose bushes have been a welcome gift during such a distressing time. When the roses bloom they are just beautiful. Thank you for your great product and service”

Helpful Report

Posted 3 years ago

Hi Natasha, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for your repeat custom, we really do appreciate it. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 years ago

“Had a Rose delivered to our friend, it came beautifully wrapped and was being giving tracking every step of the way, ordered it over the Christmas holidays so took a little longer to be delivered in Jan but was expected …. thank you”

Helpful Report

Posted 3 years ago

Hi Kate, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We hope your friend enjoys their rose bush for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 3 years ago

“Lovely personal service. - will definitely use again”

Helpful Report

Posted 3 years ago

Hi Karen Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and we look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 years ago

“Ordered a rose bush to be delivered on a 50th Birthday. Paid extra for specific day delivery. The rose was not delivered until the next day and despite a phone call which was not answered nor the message left responded to ,nor any communication from the company advising about the delay I will admit the receipient was happy with the rose bush. The refund of my extra delivery charge of £3 is insulting considering the company's customer service was severely lacking.”

Helpful Report

Posted 3 years ago

Hi Barbara, Thank you for taking the time to leave us a review. We are so sorry to hear that you are disappointed with your experience shopping with us. We apologise that your call went unanswered, however, our offices were closed for the Christmas break. Please contact us at care@tree2mydoor.com if we can be of any further assistance, we’d love an opportunity to put this right.

Posted 3 years ago

“Excellent as usual”

Helpful Report

Posted 3 years ago

Hi Linda, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for your repeat custom, we really do appreciate it. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 years ago

“Paid for expedited delivery between Christmas & New Year but despite confirming and charging, delivery not made until 5th Jan. I asked for refund on delivery but was only offered £2 which wasn’t worth the discussion Will not use again - lots of other companies.”

Helpful Report

Posted 3 years ago

Hi Julia Thank you for taking time out of your day to leave us a review. We are so disappointed with our couriers on this occasion. We take great pride in our products and service and strive to reach the highest of standards at all times. Please rest assured that your feedback will be discussed with the relevant people. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 years ago

“Easy to order and my friend loved the Rose”

Helpful Report

Posted 3 years ago

Hi Clare, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your friend is happy with their rose. We hope they enjoy it for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 3 years ago

“Great service, easy to order, I find some flower orders difficult to sort. My friends were thrilled with the product so pleased I chose Tree2mydoor”

Helpful Report

Posted 3 years ago

Hi Barbara, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your friends are happy with their olive bush. We hope they enjoy it for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 3 years ago

“I have used this company a few times and I am very happy with the results.Kept in touch all the way to delivery..... my friends were very pleased with the results.... Thank you 😊”

Helpful Report

Posted 3 years ago

Hi Dilys, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for your repeat custom, we really do appreciate it. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 years ago

“Love Tree to my Door its now my go - to present, everyone is always very happy to receive such unique gift”

Helpful Report

Posted 3 years ago

Hi Nicola, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for your repeat custom, we really do appreciate it. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 years ago

“Arrived on time. Very good condition. Really recommend”

Helpful Report

Posted 3 years ago

Hi Vita, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for recommending us, we really do appreciate it, and look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 years ago

“Great service lovely gift I have used tree2mydoor on a number of occasions for special occasions and they have always been great”

Helpful Report

Posted 3 years ago

Hi Sharon, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for your repeat custom, we really do appreciate it. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 years ago

“Tree ordered has not been delivered and no explanation.”

Helpful Report

Posted 3 years ago

Hi Denis, Thank you for taking the time to leave us a review. We are so disappointed with our couriers on this occasion. We take great pride in our products and service and strive to reach the highest of standards at all times. Please rest assured that your feedback will be discussed with the relevant people, immediately and a replacement order will be with your recipients tomorrow. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com, we’d love an opportunity to put this right.

Posted 3 years ago

“Great service, fast delivery.”

Helpful Report

Posted 3 years ago

Thanks again, Sue, for taking the time to review Tree2mydoor.com, and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 years ago

“Easy ordering, good communication, arrived within delivery timescale. Just need to get it potted up and growing now!”

Helpful Report

Posted 3 years ago

Hi Paul, Thank you so much for taking the time to review Tree2mydoor.com. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 years ago

“Delivered safe and sound. My friend is delighted”

Helpful Report

Posted 3 years ago

Hi Beverley, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your friend is delighted with their rose bush. We hope they enjoy it for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 3 years ago

“This was bought as a Christmas present for a good friend of mine who lives a long way from me. The ordering process was very straightforward and I requested a specific date for the plant to be delivered so that, I could guarantee someone being at home to receive it. I chose the 22nd of December as my desired delivery date. For some reason, the item was dispatched and delivered early on the 17th of December. The item was then left by the courier on the street next to her front door (not ideal). Thankfully, I managed to get a message to my friend to return home early to ensure that she received her gift. I would use this company again.”

Helpful Report

Posted 3 years ago

Hi Kara, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We hope your friend enjoys their olive bush for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 3 years ago

“Very easy to order and find what I was looking for.Easy to pick a convenient date for delivery.”

Helpful Report

Posted 3 years ago

Hi Michelle, Thank you so much for taking the time to review Tree2mydoor.com, and for the 5-star rating. It is our aim to delight all of our customers and we are so pleased that you are happy with the service we provide. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 years ago

“Worst experience ever. Failed to deliver and charged for that.”

Helpful Report

Posted 3 years ago

Hi Lurii, Thank you for taking the time to leave us a review and your feedback. We are so sorry to hear that you have had a disappointing shopping experience with us. As we have confirmed in our email, our courier was unable to locate your delivery address as the information provided was incomplete. We apologise sincerely for the inconvenience you have been caused.

Posted 3 years ago

Tree2mydoor is rated 4.7 based on 12,993 reviews