Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.56

4.6 Rating 830 Reviews

89 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 830 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I brought the Chinese black slate - they were half price compared to other suppliers - quality of the product absolutely. Monika who took my order was extremely helpful with all the questions I asked - delivery turned up bang on time as requested. Overall would highly recommend and I will use them again.”

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Posted 9 years ago

“Fantastic and beautiful product. Delivered by a friendly and helpful driver. Would be happy to recommend :-)”

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Posted 9 years ago

“Although I have not yet had the floor tiles delivered, the product evidenced by the samples was excellent and the best value for money. The first contact was with Monika who provided an excellent customer facing service. Monika provided all the information required in a knowledgeable, clear and concise manner. You want to hold on to Monika, if the word gets out how good she is, she will be poached. I got the introduction to your firm via my daughter, who had bought similar tiles from you. Kate also remembered how good Monika was. Companies often lose sight of how important it is that the first contact leaves a good impression. I am looking forward to the delivery and will certainly be a repeat customer. Best Regards, Tony Latham”

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Posted 9 years ago

“Great tiles at a great price. Very quick delivery too”

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Posted 9 years ago

“Excellent service and delivery. Good quality tiles at a great price.”

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Posted 9 years ago

“Excellent service from this Company. The Carreras marble tiles are stunning and I am absolutely delighted with my first experience of ordering tiles online. The whole process was excellent including the customer service from Monika and Martha. There was a small problem which was resolved immediately in a friendly and efficient manner by Monika. If you are unsure of ordering online Don't be. It's the best decision I made when choosing my tiles. Price was excellent as well. Thank you all at Travertine.”

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Posted 9 years ago

“Monika was very helpful when advising about the tiles, the delivery was quick and easy , recommended to anyone looking for tiles..”

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Posted 9 years ago

“Great item great service A*”

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Posted 9 years ago

“My previous experience of looking for tiles has been view several different places to get an idea of quality and having found the product find the best price. I have never before bought tiles on the internet as I wondered what the quality would be like and whether the tiles would arrive intact and with even edges. I took advantage of the free samples and decided to use the discount voucher, spoke to Monika on the phone and she worked out the required extras ie adhesive, grout and sealant. What a star she is!! Delivery was excellent just in the lane just outside our gate and the delivery guy was very helpful while I checked for any damage. Showed the tiles to several of my friends and they were very impressed. The cost of the Travertine tiles were approx half of elsewhere. One friend who had fitted out his kitchen with ceramic tiles said it cost him the same as mine approx £540 but was about a third the area of mine (19 /M2) and that included delivery!! So if you are a internet first timer give it a try I certainly wasn't disappointed. Can't wait until they are fitted.”

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Posted 9 years ago

“Excellent service, product and price. Would recommend and use again in the future.”

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Posted 9 years ago

“Prompt delivery, the local delivery company used kept me well informed. The stone arrived in the correct quantity and undamaged. Very happy.”

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Posted 9 years ago

“Very friendly and helpful team. The stone samples were the same good quality as the stones. Standard delivery done in 3 days and the stones are just beautiful. I am happy with my choice.”

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Posted 9 years ago

“I cant fault a thing, I found the service you provided excellent. Everything you stated would happen with my purchase went without a hitch. Your customer service was Ai, Monica constantly kept me informed of my orders progress. I would definitely recommend you to others and will certainly purchase from you again. Best regards C.Batty”

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Posted 9 years ago

“Tiles delivered on time, checked boxes for damage, without taking them all out the delivery appears to be fine Many thanks Mr White”

Helpful Report

Posted 9 years ago

“The website was easy to use, samples arrived quickly and helped me make my decision. When it came to ordering I called with a few questions and was given helpful information that allowed me to place the order online. Delivery was quick, tiles are of a high quality and exactly as I expected (Silver Tumbled Travertine). Overall I'd highly recommend this company.”

Helpful Report

Posted 9 years ago

“I ordered the classic travertine tiles, absolutely perfect, great finish, the tiles had great continuity to them which is hard to find with travertine look. The tiles where delivered fully protected with a polythene vacum sheet on wooden pallet. No worries of tiles being damaged through water ingress which is good. great service”

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Posted 9 years ago

“From start to finish we found the services very good. Easy to order with prompt delivery.”

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Posted 9 years ago

“Fast efficient service 1 broken slate out of over 200”

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Posted 9 years ago

“Very easy to do business with - kept informed all the way from my purchase to the delivery.. Excellent!!!!”

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Posted 9 years ago

“Good products that was delivered quickly I brought the ivory classic travertine”

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Posted 9 years ago

Travertine Store is rated 4.6 based on 830 reviews