Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.56

4.6 Rating 830 Reviews

89 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 830 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“free sample. excellent product (better than sample, but not the same, which wasn't a problem for me but might have been). quick delivery in good condition. would definitely recommend them to friends. excellent value for money.”

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Posted 10 years ago

“Following receipt of a sample, I ordered 120 marble tiles. They arrived two days later very well packaged and in good condition. I have yet to put them up but they are good quality, good value and sold with good service. I'd use again.”

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Posted 10 years ago

“This is my 2nd order from Travertine Store and excellent service as usual.”

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Posted 10 years ago

“Can't fault the service. Delivered on time. Product is of quality as expected and price is fantastic.”

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Posted 10 years ago

“I was quite hesitant to purchase tiles online, but from order to delivery Travertine Store staff has been excellent in responding to my queries and put my mind at ease. Also i paid much much less than my high street shop. I have already recommend Travertine Store to my friends and family.”

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Posted 10 years ago

“From order process to delivery, everything went smoothly. I have 2 more houses to tile and will be definitely in touch.”

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Posted 10 years ago

“Beautiful tiles and speedy delivery. Will definitely use again.”

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Posted 10 years ago

“Website very easy to use, purchases exactly as described. The carrier delivered the goods within the alloted time and was very courteous and helpful. Would definitely purchase from again.”

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Posted 10 years ago

“Just taken delivery of a 1 ton of Travertine tiles, good product, good price point and fast delivery. K Todd”

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Posted 10 years ago

“This is the second order I have placed with the Travertine Store. Excellent product and customer service, Monika in particular made sure everything went smoothly. The only complaint is with the delivery companies they use. My first order (12 months ago) wasn't delivered on the arranged day, turned up 2 days later. My second order, placed recently, was a no show as well, having waited all day for the delivery. I then received a phone call from the delivery driver the following morning informing me "I am outside with your delivery" without any prior notification. This reflects badly on an otherwise excellent service from the Travertine Store. If you are relaxed about the hit and miss delivery service, you can't go wrong. Even with the sketchy delivery I would definetly recommend and will use them again.”

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Posted 10 years ago

“Quick and easy. Just how you need it when you've a lot of different things to sort out for a makeover project. The samples were a little on the small side but helped make the decision. Once the order was placed, it was very quickly and efficiently delivered, and the price was very good. Happy with that.”

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Posted 10 years ago

“Monica was very helpful when the tiles arrived we were very pleased cannot fault anything”

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Posted 10 years ago

“I am builder and bought twice from Travertine Store on both occasions excellent service,delivery on time stone looks great will buy again.Gerard”

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Posted 10 years ago

“excellent service..very helpful customer service cannot complain before and after sale. Stone looks great.Recommend to everyone. Jane”

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Posted 10 years ago

“Very pleasant experience overall. Tiles are being installed and looking greate. Well done Travertine Store”

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Posted 10 years ago

“We've ordered online. Process was easy and we received our ties on time. One or two tiles were slightly chipped,but managed to use them for offcuts. Overall very happy and would recommend”

Helpful Report

Posted 10 years ago

“Efficient, responsive customer service. Product of very good quality for the price paid. Will definitely buy from them again”

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Posted 10 years ago

“Great to deal with, very helpful and tiles arrived as scheduled. Amazing quality without breaking a bank”

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Posted 10 years ago

“Very good no problems from order to delivery and for tiler thats no hassle and easy...Informed about delivery.will use again”

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Posted 10 years ago

“Very pleasant company to deal with..very helpful on the phone.Very good stone arrived on time.Would recommend to everyone.”

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Posted 10 years ago

Travertine Store is rated 4.6 based on 830 reviews