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Travertine Store Reviews

4.6 Rating 898 Reviews
89 %
of reviewers recommend Travertine Store
4.6
Based on 898 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
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Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024
VALERIE ELLIS
Travertine Store 5 star review on 9th June 2024
PAULA EDWARDS
Travertine Store 5 star review on 9th June 2024
PAULA EDWARDS
Travertine Store 5 star review on 9th June 2024
PAULA EDWARDS
Travertine Store 5 star review on 20th October 2023
REX DURHAM
Travertine Store 5 star review on 9th December 2022
KATIE LEE
Travertine Store 5 star review on 12th December 2021
Customer
25
Anonymous
Anonymous  // 01/01/2019
“Travertine mosaic tiles very good quality good delivery”
Helpful Report
Posted 8 years ago
“Easy to deal with. Product superb. Delighted with it.”
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Posted 8 years ago
“Hi traveltine I must just say that your customer service was very reassuring. Nicki was very informative and helpful. Very happy with the tiles. The opus pattern on the wall looks great. One bathroom done...one to go!!! Thanks all Anna”
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Posted 8 years ago
“Excellent customer service,delivery extremely quick within 48 hours,tiles are superb quality for the price,courier charges very reasonable,all in all Travertine Store are a 1st class business to deal with ,I cannot recommend them highly enough.”
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Posted 8 years ago
“Pleased with the service received. Beautiful Borders”
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Posted 8 years ago
“Very large holes badly filled - travertine doesn't have to be like this - buy elsewhere”
Helpful Report
Posted 8 years ago
Dear Andy, We have been supplying the same travertine for many years and all our stocks are being inspected before shipment. The number of complaints that we receive is very minimal compared to the large volume of transactions that we deal with. In your case, we checked the stocks that we and they are normal and we have sold the same stocks to various customers as well with no problems. The cheapest travertine tiles that we sell have some holes, still considered to be very good when the selling price & market alternatives are considered, however if you would like minimal fillers on the tiles, we recommend to go for the premium ivory travertine. Any questions, please do not hesitate to contact us.
Posted 8 years ago
“Delivery good very helpfull staff, phoned me and changed my order as I ordered to much sealer, credited my account straight away great quality tiles.”
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Posted 8 years ago
“Excellent service and quality would definitely use this company again, thanks”
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Posted 8 years ago
“Tiles are exactly what I hoped. Couple of Broken ones but that is perfectly expected with natural stone. Delivery was very quick and the driver did everything he could to get the delivery as close as he could. Next time I want natural stone, I'm coming back”
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Posted 9 years ago
“Nikki did an excellent job in helping me to find some matching tiles,which have now arrived on time and which are proving to be a good match.”
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Posted 9 years ago
“The best service I have received form any online shopping store to date Ian Hay”
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Posted 9 years ago
“Excellent customer service”
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Posted 9 years ago
“Shop excellent and the ordering and help was very good. The one problem was there was no telephone call before the delivery arrived and the delivery driver was not helpful. I would buy again and recommend Travertine Store”
Helpful Report
Posted 9 years ago
“The product quality (Trevertine tiles) is excellent quality and value only let down by a poor delivery experience. The delivery company contacted me to arrange a delivery date but then failed to turn up after I had been waiting in all day. They were delivered the following morning. I was told the cause of the delay had been vehicle fault but no-one thought to contact me to let me know. My day was wasted and could easily have been avoided by a simple telephone call.”
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Posted 9 years ago
“I bought 44 sq metres of the silver honed and 23 metres of the ivory honed travertine tiles for a kitchen and en-suite room respectively. I did all this from the photographs on the website. Beautiful quality tiles at a great price. The tiles are well calibrated making the tile laying job nice and simple. The delivery was spot on time with no damage to the tile surfaces or edges. The products from this company are exactly as described on the site and they are a pleasure to do business with. Be confident ordering from this company”
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Posted 9 years ago
“Customer service was excellent”
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Posted 9 years ago
“I purchased travertine on 2 occasions. Both delivery were on time and good value. Would recomend👍”
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Posted 9 years ago
“Happy with order”
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Posted 9 years ago
“fast delivery, all well packaged, good quality tiles.”
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Posted 9 years ago
“haven't fully opened the package yet so can't comment on quality. The delivery was quick and on time although the driver struggled a bit with unloading - gravel drive”
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Posted 9 years ago
Travertine Store is rated 4.6 based on 898 reviews