Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.57

4.6 Rating 898 Reviews

89 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 898 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

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Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for phone call to arrange delivery. Ordered over a week ago!”

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Posted 8 years ago

Hi, Unfortunately our haulier company has performed very badly and unprofessionally on this occasion. After many attempts by us and the customer, delivery is booked for tomorrow. We apologise for the inconvenience this has caused and have filed a complaint to the delivery network management for the local depot who performed way below of their standards.

Posted 8 years ago

“Price was good and delivery was quick ,also its good to be able to order direct from the manufacturer and not go threw a builders merchants with there 25%stuck on top , very happy”

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Posted 8 years ago

“Very prompt quick and easy to use, would definitely recommend it”

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Posted 8 years ago

“good price lovely marble The office staff are helpful”

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Posted 8 years ago

Hi, The customer's intention was to leave review for another company, however by mistake it was left for us :( We will contact the review company to revise it, thank you.

Posted 8 years ago

“Fantastic value for money & for the real deal. I thought I was taking a gamble with this company as their prices for travertine tiles, adhesives and accessories couldn’t be seen anywhere else. I was pleasantly surprised. The tiles delivered in a pallet, no damage & as expected. Real deal & bathroom looks amazing with Mediterranean feeling. They are certainly the Boohoo /ASOS of the travertine market. Fantastic stuff!!”

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Posted 8 years ago

“Excellent customer service and beautiful tiles which were much much cheaper than what you pay in the shops. We did have damages in our packs but the customer service was brilliant at resolving this and compensating us for this.”

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Posted 8 years ago

“Excellent delivery and quick response.”

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Posted 8 years ago

“Got what I wanted at price I wanted and arrived at time I wanted, intact. You couldn't ask for much more.”

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Posted 8 years ago

“So happy with Classic Travertine - Tumbled & Unfilled - 100 x 100 x 10 mm Item Number 4.000 Kitchen looks amazing..such good value and customer service excellent!”

Travertine Store 5 star review on 1st August 2018

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Posted 8 years ago

“Excellent service from start to finish”

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Posted 8 years ago

“Delivered on time as promised”

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Posted 8 years ago

“Ordered and paid for tiles on 15th July received e mail confirmation on 16th July, rang to confirm details as requested on the 18th July and was advised the delivery company would be in touch to organise a date but still not heard anything and it’s now 23rd July !”

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Posted 8 years ago

“Been fixing tiles and stone for 30 years this product is fantastic for the price.”

Travertine Store 5 star review on 22nd July 2018

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Posted 8 years ago

“I found this company online who advertised a much better price for a product than we had seen anywhere else, easy to order and delivered by the due date, a very professional service, we would definitely use them again.”

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Posted 8 years ago

“Travertine Store were easy to deal with and answered any queries promptly despite the fact that I didn't give a final order for over a year after my initial approach. The delivery was excellent and the goods all packaged really well so that in three pallets with a variety of sizes of travertine floor tiles totalling 92.5 sq.mtrs. only one small tile was broken when I took delivery. Very impressive.”

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Posted 8 years ago

“It is with great pleasure that I write this review about your company and especially about one of your sales office staff member by the name of Nikki. Unfortunately my tile order arrived with 6 damaged tiles (just one of these things ) after contact with your office Nikki , excellently and speedily ,courteously and with no fuss or hassle resolved the situation , so great praise must go to her. Most customers accept service as part of the norm these days but I like to show my gratitude by filling in these reviews. And if Nikki gets the opportunity to read this ,as a lot sales people do not I would just like to say-thanks Nikki.”

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Posted 8 years ago

“Order delivered on time. I'm using the mosaic tiles cut in strips as border tiles. Excellent value for money and will look perfect,”

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Posted 8 years ago

“Excellent will def use when were do the kitchen next!”

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Posted 8 years ago

“The first delivery had an enormous amount of damaged tiles. I contacted the company and they promptly sent the equivalent amount within 2 days.”

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Posted 8 years ago

“Good communication Good rate quality/price Respect of delivery delay Good processing of claims”

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Posted 8 years ago

Travertine Store is rated 4.6 based on 898 reviews