Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.57

4.6 Rating 898 Reviews

89 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 898 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0203 941 6101

Write Your review

Tell us how Travertine Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered travertine tiles for my yard from Travertine Store last year, everything was good. On my second order the tiles arrived promptly and in perfect condition. I would definitely use this company again.”

Helpful Report

Posted 10 years ago

“The price was competitive, purchase process was simple and swift delivery. They also sent me a free sample which arrived quickly.”

Helpful Report

Posted 10 years ago

“Delivery went smoothly. Few damages after reporting got replaced. Customer service excellent, always happy to help. Tiles look absolutely amazing!!! We bought Cream silver marble by the way ;-) Very happy”

Helpful Report

Posted 10 years ago

“Bought limestone tiles.Customer service excellent, delivery on time, driver helpfull. Tiles look amazing!!! Will be buying for our next project”

Helpful Report

Posted 10 years ago

“Quality tiles, good prices, quick delivery. Also I am very pleased with the customer service. Samples and the order arrived quickly. Would definitely recommend.”

Helpful Report

Posted 10 years ago

“Service was great and the stuff was very helpful. Tiles are perfect and the price was good. I am very pleased.”

Helpful Report

Posted 10 years ago

“Prices were very competitive and tiles arrived swiftly. We used the tiles in dining room, living room and kitchen. I would recommend this company to my friends.”

Helpful Report

Posted 10 years ago

“Thank you , good quality tiles.”

Helpful Report

Posted 10 years ago

“Lovely tiles, fast delivery, tiles already laid and looks fantastic in my kitchen.”

Helpful Report

Posted 10 years ago

“The price of the tiles was very good. A very quick delivery. But was not happy to pay for two pallets on delivery and it was delivered on only one !”

Helpful Report

Posted 10 years ago

Thank you for the review. Our website calculated 2 full pallet charge (£92.00) for the customer's order. Our warehouse managed to squeeze the order into 1 pallet but however the pallet became overweight, we were charged £18.00 extra by the transport company. Therefore rather than charging £92.00, we charged £64.00 only. We thought this would be considered as a favour rather than providing a bad service. We apologise for any inconvenience caused.

Posted 10 years ago

“Ordering the product was very easy and hassle free, after placing the order the product was shipped swiftly within 3 days and the items were delivered professionally with no problems and all in good order Also it is important to add that the actual marble tiles were of excellent quality and good value. We will be using the the travertine store again.”

Helpful Report

Posted 10 years ago

“Friendly advice and service when I telephoned. Samples delivered quickly. Order good match with sample. Order delivered within three days on standard delivery. Not laid tiles yet but they appear to be of very good quality. Not one of tiles in order was damaged in any way.”

Helpful Report

Posted 10 years ago

“Initially had trouble ordering over the Internet, but requested a call back. This happened within 30 minutes or so and the representative sorted everything out over the telephone, pain free!”

Helpful Report

Posted 10 years ago

“Very happy with Premium Ivory brushed.Already recommended to my friends who were impressed with how good these look.”

Helpful Report

Posted 10 years ago

“Bough the standard filled and honed travertine tiles. Finish is very good with pleasing colour variation. Delivery was fast and efficient. Many thanks for a great product.”

Helpful Report

Posted 10 years ago

“Very helpfull sales. Out of 144 Moleanos limestone only 2 damaged.Tiler very impressed with quality.Look amazing .Will come back for more!!????”

Helpful Report

Posted 10 years ago

“Fabulous service, would not hesitate to recommend. Will shop with them agin.”

Helpful Report

Posted 10 years ago

“Tiles were good value for money but from 114 tiles there were 12 which all had the same corner broken where the pallet had been poorly handled at some stage. Luckily I was able to use all tiles as a number of cut tiles were required.”

Helpful Report

Posted 10 years ago

Hi. Many thanks for leaving feedback. We have checked this and our team has not been notified for any problems before, during or after the delivery. We will be contacting the transport company and the customer to check how the tiles were delivered damaged. Luckily the customer has got extra tiles so no replacements are needed.

Posted 10 years ago

“Great product, reliable delivery service.”

Helpful Report

Posted 10 years ago

“Fast friendly helpful service, value for money, can't wait to lay them. Would recommend travertine store!”

Helpful Report

Posted 10 years ago

Travertine Store is rated 4.6 based on 898 reviews