Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.57

4.6 Rating 898 Reviews

89 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 898 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

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Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024

VALERIE ELLIS

Travertine Store 5 star review on 9th June 2024

PAULA EDWARDS

Travertine Store 5 star review on 20th October 2023

REX DURHAM

Travertine Store 5 star review on 9th December 2022

KATIE LEE

Travertine Store 5 star review on 12th December 2021

Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered in great time. Slate tiles were excellent value for money. Would definitely recommend.”

Helpful Report

Posted 6 years ago

“Great delivery and service. Real travertine is very delicate (as expected) until it is laid but looks beautiful after years of laminate flooring and ceramic tile i am so glad we spent the extra money on something that looks amazing and I am sure will last”

Helpful Report

Posted 6 years ago

“Hi. Excellent service on the phone and delivery and fab quality. I did email them soon after delivery to say a big thank you. The tiles are looking beautiful although not finished yet. We have had complements from friends.”

Helpful Report

Posted 6 years ago

“Great company and good communicators. The tiles were not to very tight tollerances with differences of 1 or 2 mm. It is flagged in the small print, but who reads that?! Anyway as long as you dont mind 2mm spacers and working a bit to level them they are great. Overall i'm very happy with them”

Helpful Report

Posted 6 years ago

“Customer Service lacking promptness. Tiles delivered but 4 were broken. Was advised that they have 2 options, a refund or they will replace the broken tiles for free but we will have to pay £70 for delivery again for 4 tiles. When we asked if we could pick up the tiles saving on delivery, they said they can't give us the tiles for free and asked us to pay for half of the tiles if we want to collect. We have been frustrated with the ever contradicting story line, and asked for a refund instead and haven't heard from them. Chased them again for a response but still nothing. Will definitely not purchase from them or recommend them again. Too much stress on top of full house renovation /building works stress and trying to finish the jobs before the baby arrives in 4 weeks.”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you for your review. Your purchase was done more than a month ago and unfortunately as per our terms and conditions, we cannot accept report of breakages after such a long time. As you may appreciate we (or any other company in our industry) cannot hold the transport company liable after this long time. Therefore we offered discounted rate for just 4 tiles. Please note, it is always recommended in the industry to get extra tiles for cuts & corners and possible breakages.

Posted 6 years ago

“Helpful and efficient service. Prompt delivery. Excellent product. What more could one say!”

Helpful Report

Posted 6 years ago

“Excellent service and product, very patient with me!”

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Posted 6 years ago

“Beautiful product and amazing value, and super fast delivery.”

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Posted 6 years ago

“tile lovely quick delivery and Customer service are great showing pictures of tiles together so I could order with confirmation”

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Posted 6 years ago

“Tiles arrived very quickly and were exactly as advertised.”

Helpful Report

Posted 6 years ago

“Excellent product at an excellent price”

Helpful Report

Posted 6 years ago

“Lovely product and good value for money. Not stuck them on the wall yet but they arrived in one piece, well packaged, and look lovely.”

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Posted 6 years ago

“Great service, will definitely use again”

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Posted 6 years ago

“Absolutely first class service products arrived as planned very quickly, highly recommend this retailer.”

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Posted 6 years ago

“A very prompt service delivery was when promised with 20 m2 of slate tiles delivered I have only found 1 broken Regards Dave Hastings”

Helpful Report

Posted 6 years ago

“Shaz and also your young man at Bicker were very helpful so thank you. PS Woud you send me a VAT invoice please.”

Helpful Report

Posted 6 years ago

“The tiles came quickly delivered by a helpful young man!!!”

Helpful Report

Posted 6 years ago

“The tiles arrived in perfect condition, delivered to my doorstep and in good time. Helpful and friendly lorry driver as well! Travertine will be my first option for future purchases.”

Helpful Report

Posted 6 years ago

“Was delivered as promised and the product looks great”

Helpful Report

Posted 6 years ago

“Excellent service. The Silver Travertine Mosaic tiles were even better that expected, they have telly made the bathroom. Great product at a very reasonable price.”

Helpful Report

Posted 6 years ago

Travertine Store is rated 4.6 based on 898 reviews