Training Express Reviews

Name: Training Express
Address: 14 CUMBERLAND AVENUE, LONDON
Rating: 4.77

4.8 Rating 825 Reviews

95 %

of reviewers recommend Training Express

Company Reviews

Metrics

Info

4.8

Based on 825 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Training Express:

Training Express is a leading course provider, established by a dedicated team of experts working across the UK. We deliver accredited certification and training to UK businesses looking to improve organisational performance. Our comprehensive courses cover a broad range of sectors and industries, with a focus on promoting high standards of food hygiene, business wellbeing and safety in the workplace.

Our goal is to help businesses make smarter decisions about their management of in-house safety standards and regulations, by bringing in specialists to instruct you every step of the way. We pride ourselves on continuously improving our course quality and catalogue, always introducing new opportunities for our learners to maximise their professional development.

Quality means everything to us, which is why we only work with trainers and professionals who we can trust. We employ only the most qualified experts to assist you in your studies and guarantee a high standard of service every time. This has led us to become one of the most respected training providers, reputed for helping businesses ensure workplace proficiency, professionalism and safety.

Visit Website

Phone:

020 8158 3412

Email:

info@trainingexpress.org.uk

Location:

14 CUMBERLAND AVENUE
LONDON
NW10 7QL

Write Your review

Tell us how Training Express made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Training Express 5 star review on 29th March 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointing course, no practical examples, no pictures to show you different components or how to assemble/fix certain issues. Its a complete waste of money. Not recommended at all, and I wonder how other students can recommend such a poor course. Defintely I did not learn anything from this course.”

Helpful Report

Posted 6 months ago

Dear Steve Attard, We apologise for any inconvenience you've experienced with our course. We take your feedback seriously and have already forwarded your concerns to the relevant department. We are committed to making improvements, and you can expect to hear from us soon with an updated course that addresses these issues. Thank you for bringing this to our attention. Regards Training Express

Posted 6 months ago

“Regardless of being assured 2 times that the query about the course I have paid for will be dealt with as a matter of urgency I'm still waiting for someone to get back to me over a week and a half later.”

Helpful Report

Posted 8 months ago

Dear Steve, We sincerely apologise for the delay in addressing your query regarding the course you have paid for. We understand how important it is to receive timely assistance and we deeply regret any inconvenience this delay has caused. Your feedback is valuable to us, and we take this matter seriously. We are actively investigating the delay in response and working to ensure that someone addresses your query promptly. We appreciate your patience and understanding during this time. Rest assured, we are committed to resolving your issue and providing you with the support you need as a valued member of our learning community. If there's anything else you'd like to share or if you have any other concerns, please feel free to reach out directly. We're here to assist you and make things right. Thank you for bringing this to our attention, and we look forward to resolving the matter to your satisfaction. Best regards, Training Express

Posted 8 months ago

“Very disappointed in this course. It will be okay I guess for awareness raising but no use for skills transfer, nor for proper supervisory roles. I will have to spend even more time after this studying the FSA pdfs to achieve what I wanted from this event. Also TE refused to provide any training materials, other than this online slide deck, citing copyright (of material they've got from FSA!) when I'd assume they'd want to support the public interest in students of this being as upskilled as possible. On details, the photos waste a lot of slide space that could be used fopr example to show relevant SFBB or FSMS extracts. And the voiceover could have been much more helpful if done by a human.”

Helpful Report

Posted 8 months ago

Dear Mark, We genuinely appreciate your candid feedback and apologise for any disappointment you've experienced with our course. Your insights are invaluable to us as we continuously strive to improve our offerings and better meet the needs of our learners. We're sorry to hear that the course didn't fully meet your expectations in terms of skills transfer and preparation for supervisory roles. We take your concerns seriously and will review the course content and structure to identify areas for enhancement. Regarding the training materials, we apologise for any inconvenience caused by our inability to provide additional materials beyond the online slide deck. We'll take your input into consideration as we explore opportunities to offer more comprehensive resources to support your learning. Thanks Again Training Express

Posted 8 months ago

“I completed the Pest Control course feeling disappointed. I did it to find out about pest control in kitchens. The first module was relevant to that topic but the key message was "get a professional in". (There is more helpful material on web sites selling rodent poisons.) Two other modules focused on pests in a kitchen garden. The fourth module focused on PPE but was hardly applicable for the types of pest control measures one is likely to take. Fortunately I used an offer which at least reduced the cost to something approaching value for money. A glitch with the web site was quicky resolved by the company.”

Helpful Report

Posted 1 year ago

Dear Learner, Please accept our sincerest apologies for the inconvenience you faced. We always try to provide our learners with the best learning materials, but we are sorry not to meet your expectation this time. However, we have forwarded your response to our relevant department. One of our agents will reach out to you shortly to provide you with the best possible solution. We are expecting your patience & cooperation in this regard. Thank you for your feedback. Regards, Training Express

Posted 1 year ago

“I have completed two courses and I am still waiting for my digital certificate? It has been almost a week now.”

Helpful Report

Posted 2 years ago

Hi! We are so sorry for the delay with your certificate; our certification team is behind schedule due to a very high volume of traffic. However, we have informed them to send your certificate as soon as possible. Best regards, Training Express

Posted 2 years ago

“Sent message to cancel course but have heard nothing back”

Helpful Report

Posted 2 years ago

Hi Sharon! We are sorry for the inconvenience; we usually do not get such complaints. However, sometimes due to a high traffic volume, it takes the support team some time to respond. We have notified them to get in touch with you as soon as possible. Thanks for your patience. Best regards, Training Express

Posted 2 years ago

“Not really recognised for professional use, but ok for background knowledge!”

Helpful Report

Posted 2 years ago

Dear Learner, Thank you for your feedback. The course you took is recognised by CPD. Most of our other courses have recognition from ROSPA, IIRSM and EHO as well. You can use these qualifications for professional growth and strong background knowledge. Please do not hesitate to contact us directly at info@trainingexpress.org.uk if you need assistance selecting a professionally recognised bestselling course. One of our agents will cooperate you with this further. Best regards, Training Express

Posted 2 years ago

“No videos to show recovery position, CPR or bandage making ... just mono tone voice reading off the screen .... no mix up of interaction ... was very boring ☹️”

Helpful Report

Posted 3 years ago

“Hidden costs for certificates, other than a basic one. Which you have to type yourself. Read by a computer voice, which does not read some words or numbers correctly”

Helpful Report

Posted 4 years ago

Thank you for providing your feedback and letting us know about this. Accept our sincere apologies regarding the issue. All of our certification costs are mentioned on each of our course pages "Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99)". There is no other hidden cost. And the voiceover issue will be fixed soon. Have a great day.

Posted 4 years ago

“I’m still waiting for a reply about a previous course where there was a mix up and instead of being put on a first aid course which I applied for I was put on a food hygiene course.”

Helpful Report

Posted 4 years ago

Training Express is rated 4.8 based on 825 reviews