“Order never got delivered, sent a photo of it in someone else’s porch and said I’d signed for it. I think they need a new delivery firm. Still waiting for refund.”
Hi William
I tried to call you to discuss today as I can see your orders with us were delivered next day and I have had no contact to tell me there was an issue.
Please come back to me if I can help in anyway or resolve any issues you have had.
Thanks Lauren
“The quality of the locks I have received is the worst! There are so many chippings and marks. Would not recommend this store to anyone. I will be emailing for a return.”
Hi there
I have tried to call you to discuss as I have not had any contact or message from you.
I am so sorry to hear you were not 100% satisfied with your items, I would have been more than happy to send a checked replacement or refund you had you contacted me right away.
Please come back to me and I will of course get this sorted for you.
Thanks Lauren
“Easy, friendly process to order over the phone, and delivery as promised next day, postage free. These handrail brackets were remarkably inexpensive, but of first class quality, and made of strong carbon steel. Highly recommended.”
“Great service and product.
Good value.
Delivered when they said it would be.
Simple to install and easy to cut to size, (as we needed to) just take care cutting it.
Looks great with a lovely powder coated finish.”
