“I bought a security 3 star cylinder lock, tradefit dispatched it the same day and I received it the next, good price as well, I've bought several now and will continue to use them in the future.”
“No carriage bolts were supplied with the security hasp which were advertised as being included in the purchase. I made contact and requested the carriage bolts and it was confirmed that I should have received these bolts which would be posted to me. The bolts haven’t been sent ! Very poor service.”
Hi David,
Thank you for making us aware of this. We are so sorry you have had this experience. In regards to your missing carriage bolts, I have placed an order for you today. I am again, very sorry the delay in you receiving your items and the experience you have had.
